- Enjoying the art of baking and pastry-making, experimenting with recipes
- Volunteering with youth programs Fulton County 4H, girls softball and boys teeball
- Volunteering at Fulton County animal shelter, walking dogs and fostering
- Outdoor Recreation
Ashley Heinzmann
Summary
Experienced administrative professional prepared for this role with strong background in office management, scheduling, and communication. Skilled in handling multiple tasks efficiently, ensuring smooth operations, and supporting executive teams. Team collaboration and adaptability to changing needs drive consistent achievement of organizational goals. Known for reliability and fostering positive work environment.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Wilson Fertilizer & Grain
01.2022 - 07.2025
- Coordinated scheduling and logistics for grain and fertilizer deliveries, ensuring timely operations.
- Managed customer inquiries and provided support, enhancing service efficiency.
- Assisted in preparing reports on inventory levels and ordering.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Maintained confidentiality of sensitive information by adhering to privacy policies
- Monitored office supplies inventory, placing orders as necessary to maintain stock levels.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Prepared reports and and monthly billing and daily deposits.
Assistant Store Manager
Flirt Boutique
12.2017 - 02.2021
- Supervised daily operations to ensure optimal store performance and customer satisfaction.
- Trained and mentored team members on sales techniques and product knowledge.
- Implemented visual merchandising strategies to enhance product presentation and drive sales.
- Analyzed inventory levels and coordinated stock replenishment for efficient product availability.
- Resolved customer complaints effectively, fostering a positive shopping experience.
- Developed and implemented floor plans and layouts to maximize customer satisfaction and sales.
- Performed closing procedures 5 times weekly by balancing cash drawers and reconciling credit card transactions.
- Managed inventory control processes to restore back stock, control costs, and maintain sales floor levels to meet customer needs.
- Assisted customers in locating desired products quickly and provided knowledgeable advice on selections when needed.
- Submitted orders for new inventory.
Education
No Degree - Early Childhood Education
Ivy Tech Community College of Indiana
Online05-2027
High School Diploma -
Rochester High School
Rochester, IN05-2002
Skills
- Customer service
- Computer skills
- Document control
- Invoice processing
- Professional and mature
- Verbal communication
- Office administration
- Documentation and recordkeeping
- Appointment scheduling
- Multi-line phone systems
- Confidential document control
- Schedule management
Certification
- Certified Eyelash Technician, work from home. Certified in January, 2023
Interests
Timeline
Administrative Assistant
Wilson Fertilizer & Grain
01.2022 - 07.2025
Assistant Store Manager
Flirt Boutique
12.2017 - 02.2021
No Degree - Early Childhood Education
Ivy Tech Community College of Indiana
High School Diploma -
Rochester High School
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