Ashley Henderson
Summary
Experienced professional with a background in manufacturing, logistics, operations management and environmental coordination. Skilled in process improvement and operations management. Holds a bachelor's degree in mechanical engineering. Highlights of roles include Process Improvement Manager at International Paper, Area Manager at Amazon, and District Environmental Coordinator at UPS. Strong track record of improving efficiency, driving productivity, and ensuring compliance.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Mechanical Technologist
Bechtel
Richland, WA
08.2023 - Current
- Document systems reviewed, review topics discussed, outcomes, and proposed paths forward on issues identified during Testing, Operability, and Maintainability Team reviews of High Level Waste Facility systems.
- Manage document review requests
- Support the procurement of equipment by preparing specification.
- Conducted analysis of established procedures and successfully developed a strategy to dissociate de-scoped tag IDs from their respective documents, resulting in a significant reduction in required man-hours.
- Proactively lead meetings with executing departments to drive dissociation of tag IDs from their respective documents.
Process Improvement Manager
International Paper
Moses Lake, WA
06.2023 - 08.2023
- Responsible for successfully establishing an operating environment that embraces the continuous improvement process and for leading the facility efforts in quality through management of all quality systems
- Working with supervisors and operating teams to understand and improve manufacturing and quality systems, while emphasizing use of manufacturing reliability tools to accomplish operating objectives
- Manage internal auditing processes.
Manufacturing Management Associate
International Paper
Moses Lake, WA
10.2022 - 06.2023
- Coach, train, and engage employees in process improvement and the impact on business results
- Key Accomplishments: Facilitated waste task teams to address performance gaps at the facility
- Facility performing 107% to goal, Q1 of 2022.
Area Manager
Amazon
Salt Lake City, UT
04.2020 - 10.2022
- Leader on the ground responsible for the Reverse Logistics, Inventory Control, and Learning departments
- Worked with teams daily to ensure that they were working safely, maintaining high quality standards and meeting productivity requirements
- Key Accomplishments: Reduced concessions from 9% (1,350 units/week) in July 2021 to 4% (600 units/week) in January 2022 by working with outbound team to change top offending outbound lane from fluid loaded lane to palletized lane to decrease number of touches and improve load quality by improving load stability
- Most improved in the west region by April 2022.
Regional Operations Manager
Chalk Mountain Services of Texas
Kermit, TX
10.2018 - 12.2018
- Managed daily operations and set performance objectives
- Recruiting, training, and supporting general managers as well as conducting regular performance appraisals
- Key Accomplishments: Coordinated movement of drivers from Van Horn, TX to Kermit, TX to increase our load capacity and decrease the cost of sand per load
- Assets were to be moved in 62 days – all assets relocated 27 days ahead of schedule.
Operations Manager
Chalk Mountain Services of Texas
Van Horn, TX
03.2018 - 10.2018
- Managed 4 driver managers, 60 drivers, and 1 administrative assistant
- Key Accomplishments: Increased communication between company and drivers by strategically timing the delivery of company safety and operational messages
- Implemented micro team demonstrations at my location
- Each shift-change a driver would give an on the yard presentation on the scheduled topic and then I would open the floor for a group conversation about safety and methods pertinent to the topic
- Driver engagement was a factor in helping us to reach over 80,000 man-hours (265 days) without a preventable accident.
Driver Manager
Chalk Mountain Services
Van Horn, TX
12.2017 - 02.2018
- Responsible for managing 40 drivers per day
- Key Accomplishments: Increased daily loads per driver from 1 load/driver to 2 + loads/driver
- Ensured that all employees completed monthly Cornerstone by the due date
- Ensured that equipment and fleet vehicles assigned to the terminal were inspected during the month due
- Coordinated PM repairs with maintenance and planning to ensure the preventative maintenance was always completed on or before the scheduled date and time.
District Environmental Coordinator
UPS
Salt Lake City, UT
01.2017 - 09.2017
- Responsible for ensuring that all UPS package facilities in the state complied with federal and state environmental regulations
- Served as the Plant Engineer for 14 extended centers across the state
- Key Accomplishments: Individual efforts contributed to Desert Mountain District achieving first-place ranking on Corporate Plant Engineering Balanced Scorecard, January through September of 2017
- Adhered to cost plan, January through September of 2017.
Plant Engineering Supervisor
UPS
Salt Lake City, UT
02.2013 - 01.2017
- Directly supervised four maintenance technicians and multiple outside service contractors
- Key Accomplishments: 99% effective at adhering to the cost plan in 2016
- 99% of preventative maintenance completed on time in 2016
- Run time hours per breakdown was 186% of goal in 2016.
Operations Supervisor
UPS
Salt Lake City, UT
02.2012 - 02.2013
- Directly supervised 7 to 10 package handlers
- Key Accomplishments: Assigned special project in Industrial Engineering where I developed and implemented process and training that increased the percentage of SurePost packages containerized during pre-load operation
- Increased containerization rate from below 20% to 80%
- Trained 50+ package car loaders, across three delivery centers on proper load methods – decreasing misload frequency across all centers by 86%.
Education
Bachelor of Science - Mechanical Engineering
University of Utah
05.2017
Skills
- MATLAB
- SOLIDWORKS
- Microsoft Office Suite
- IBM Maximo Assets Management
- Minitab
- Critical thinking
- Problem-solving skills
- Planning
- Organizing
- Influencing
- Leading
- Delegation
- Adaptability
- High stress tolerance
Certification
Grocery Manufacturers Association, HACCP Managers Training, 04/17/23
Timeline
Mechanical Technologist
Bechtel
08.2023 - Current
Process Improvement Manager
International Paper
06.2023 - 08.2023
Manufacturing Management Associate
International Paper
10.2022 - 06.2023
Area Manager
Amazon
04.2020 - 10.2022
Regional Operations Manager
Chalk Mountain Services of Texas
10.2018 - 12.2018
Operations Manager
Chalk Mountain Services of Texas
03.2018 - 10.2018
Driver Manager
Chalk Mountain Services
12.2017 - 02.2018
District Environmental Coordinator
UPS
01.2017 - 09.2017
Plant Engineering Supervisor
UPS
02.2013 - 01.2017
Operations Supervisor
UPS
02.2012 - 02.2013
Bachelor of Science - Mechanical Engineering
University of Utah