Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Ashley Henderson

Gainesville

Summary

Diligent nursing professional with demonstrated success in emergency patient care. Agile and responsive to dynamic patient needs and environmental conditions. Team-oriented and reliable with expert healthcare knowledge, clear verbal and written communication skills and sound clinical judgment. Proven ability to lead nursing teams and advocate for patients, enhancing care quality and safety. Committed to culturally-sensitive care and effective discharge coordination, ensuring optimal patient outcomes in high-pressure environments.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Registered Nurse

UF Health Shands Hospital
12.2021 - Current
  • Teamed on trauma and emergency interventions involving serious head injuries, gunshot wounds, and thoracic trauma.
  • Answered codes quickly and orchestrated efficient, skilled medical care.
  • Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
  • Administered medications via oral, IV, and intramuscular injections and monitored responses.
  • Evaluated patient histories, complaints, and current symptoms.
  • Performed triage on incoming patients and determined severity of injuries and illnesses.
  • Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
  • Participated in evidence-based practice project implementation, nursing competency development and nursing simulation activities.
  • Led teams in driving successful patient outcomes by prioritizing standard of care and best practices.
  • Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
  • Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
  • Administered different therapies and medications in line with physician orders and treatment plan.
  • Communicated openly and collaboratively with all healthcare staff to organize successful patient care.
  • Educated patients and answered questions about health condition, prognosis, and treatment.
  • Recorded details regarding therapies to keep patient charts updated.
  • Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use, and disease management.
  • Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
  • Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.
  • Investigated and resolved issues affecting hospital operations and patient care.
  • Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
  • Coordinated nursing care on unit through staff assignments, assisting and rounding with physicians, monitoring patient orders, and communicating with ancillary departments.
  • Documented information in patients' electronic medical record, relaying information to clinicians and care providers to facilitate continuity of care.
  • Performed patient assessments and adjusted care plans accordingly.
  • Strengthened unit care standards and policies with focus on patient safety and dignity.
  • Collaborated with other healthcare professionals to provide quality patient care.
  • Performed frequent checks on life support equipment and made necessary adjustments to preserve optimal patient conditions.
  • Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
  • Supervised and managed daily scheduling, tasking, and administration.
  • Observed patient condition and notified physician of patient reaction to drugs, treatments and significant incidents.
  • Collaborated with patient, family and healthcare team in open discussion to identify mutual goals based on nursing assessment and nursing diagnosis.
  • Assessed and provided primary, secondary and tertiary care to patients in hospital care.
  • Maintained and upgraded knowledge, skills, nursing practice and competencies affecting quality of nursing care and re-licensure.
  • Treated patients requiring stabilization and resuscitation for variety of illnesses and injuries.
  • Provided skilled, timely and level-headed emergency response to critically-ill patients.
  • Communicated with healthcare team members to plan, implement and enhance treatment strategies.

Critical Care Registered Nurse

UF Health Shands
12.2020 - 12.2021
  • Assessed and managed various patient treatments for numerous patient diagnoses from sepsis to acute respiratory distress.
  • Oversaw various aspects of telemetry by administering pa catheters and arterials, vasoactive drugs, titration, thrombolytic therapy, dysrhythmia interpretation, and chest tubes.
  • Coordinated with healthcare staff from various disciplines to devise, carry out, and manage personalized care plans to benefit patient health and recovery.
  • Conducted patient assessments, recorded vitals, and analyzed records and charts to define care requirements.

Critical Care Technician

UF Health Shands Hospital
08.2019 - 12.2020
  • Collaborated with hospital and facility staff to provide correct patient treatments.
  • Monitored vital signs before, during and after transportation.
  • Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care.
  • Conducted equipment and vehicle checks to maintain continuous and safe operation.
  • Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
  • Trained and coached new employees on protocols and best practices to promote ideal patient outcomes.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Completed EKGs and other tests based on patient presentation in office.
  • Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
  • Prepared lab specimens for diagnostic evaluation.
  • Explained procedures to patients to reduce anxieties and increase patient cooperation.
  • Obtained and documented patient medical history, vital signs and current complaints at intake.
  • Collaborated with medical and administrative personnel to maintain patient-focused, engaging, and compassionate environment.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Recognized and reported abnormalities or changes in patients' health status to case manager.
  • Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
  • Attended to patient and family's immediate needs and concerns by acknowledging and providing required attention.
  • Supported patient mobility needs with correct assistive devices and proper body mechanics to prevent injuries.
  • Maintained clean and safe environment to promote patient safety and comfort.
  • Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
  • Responded to patient requests for supplies and personal comfort items such as extra blankets.
  • Transported patients between rooms and appointments or testing locations.
  • Documented patient information and care activities in electronic health record.
  • Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.

Critical Care Technician

Shands Lake Shore Regional Medical Center
02.2018 - 08.2019
  • Collaborated with hospital and facility staff to provide correct patient treatments.
  • Monitored vital signs before, during and after transportation.
  • Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care.
  • Completed files for treatment options and billing information.
  • Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Completed EKGs and other tests based on patient presentation in office.
  • Collected pertinent data and calculations to aid physician in interpreting results.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
  • Prepared lab specimens for diagnostic evaluation.
  • Collaborated with medical and administrative personnel to maintain patient-focused, engaging, and compassionate environment.
  • Helped patients complete necessary medical forms and documentation.
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Maintained current and accurate medical records for patients.
  • Managed multi-line phone system and pleasantly greeted patients.
  • Transcribed phone messages and relayed to appropriate personnel.
  • Performed various administrative tasks by filing, copying and faxing documents.
  • Coordinated referrals through insurance and other medical specialists and documented details in patient charts.
  • Organized and maintained patient chart filing system to promote quick data finding for staff.
  • Prepared and processed patient referrals and transfer requests.
  • Registered and verified patient records before triage with most up-to-date information.
  • Greeted visitors and initiated triage processes for clients to streamline patient flow.

Patient Care Assistant

UF Health Shands Hospital
03.2016 - 08.2019
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Recognized and reported abnormalities or changes in patients' health status to case manager.
  • Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
  • Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
  • Attended to patient and family's immediate needs and concerns by acknowledging and providing required attention.
  • Gathered medical information, weight and height measurements and vital signs.
  • Transported food trays and aided with feeding.
  • Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
  • Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
  • Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
  • Responded to patient requests for supplies and personal comfort items such as extra blankets.
  • Transported patients between rooms and appointments or testing locations.
  • Facilitated personal hygiene management, feeding and ambulation.
  • Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
  • Helped young patients feel comfortable with procedures and immunizations.
  • Collaborated with multidisciplinary teams to provide optimal patient care.
  • Complied with ethical and legal standards to maintain professional integrity and meet regulatory requirements.
  • Maintained current knowledge of healthcare practices and developments to provide evidence-based care.
  • Documented pediatric patient care to maintain accurate and complete medical records.
  • Monitored pediatric patient conditions to identify changes and respond promptly.
  • Cultivated rapport with patients and caregivers, utilizing proactive communication with parents and children.
  • Maintained continuous growth of professional knowledge and competencies through ongoing education opportunities.
  • Recorded details regarding therapies to keep patient charts updated.

Registrar

HCA Parallon Business Solutions
08.2015 - 12.2016
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Greeted every guest with personable approach and provided knowledgeable service.
  • Organized, reviewed, and filed paperwork for secure recordkeeping.
  • Updated computer system with latest information to keep records current and accurate.
  • Verified paperwork accuracy and checked for completion prior to processing.
  • Developed and implemented registration policies, procedures and timelines for smooth administration processes.
  • Upheld HIPAA regulations and standards for protecting patient information.
  • Catalogued patient data in clinical databases and registries according to regulatory practices.
  • Generated medical reports on patient admissions, treatment and discharge for disbursement to various departments.
  • Explained financial responsibilities to patients as well as payment options and potential collection procedures imposed upon patients and other responsible parties.
  • Collected payments and co-pays from customers using large variety of insurance programs, adjusting amounts based on specific plan directives.
  • Imaged and scanned patient and registration documentation into electronic patient records.
  • Facilitated timely check-in by greeting visitors and establishing purpose of visits.
  • Coordinated with nursing staff to process and direct patients to appropriate departments
  • Collected and processed co-payments and out-of-pocket charges using Meditech.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Verified insurance coverage to confirm patient coverage for necessary medical services.
  • Scheduled 30+ daily appointments using computerized calendars.
  • Prepared patient charts before visits to facilitate easy access to relevant information for healthcare providers.
  • Gathered demographic and insurance information to register patients for medical appointments.
  • Secured patient privacy by learning and following HIPAA regulations to keep organization compliant with relevant laws.
  • Maintained clean and organized workspaces to promote smooth operation and easy access to patient information.
  • Answered phone calls and messages for 4 physicians in primary care medical facility, scheduling appointments, and handling patient inquiries.
  • Managed office bookkeeping with insurance billing and patient payments.
  • Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
  • Prepared and processed patient referrals and transfer requests.
  • Processed medical insurance claims and payments.
  • Obtained payments from patients and scanned identification and insurance cards.
  • Performed various administrative tasks by filing, copying and faxing documents.
  • Registered and verified patient records before triage with most up-to-date information.

Education

Associate of Science - Nursing

Rasmussen College
Ocala, FL
09-2020

Associate of Arts -

Florida Gateway College
Lake City, Fl
12-2017

Skills

  • Vaccine administration
  • Lab result interpretation
  • Infectious disease control
  • Diabetes management
  • Chart updating
  • Culturally-sensitive care
  • Discharge coordination
  • Precepting
  • Nursing staff leadership
  • Medication and IV administration
  • Emergency response
  • Flow sheet charting
  • Indirect patient care
  • Call triaging
  • Disease management programs
  • Patient and family advocacy
  • Chest pain management
  • Life-sustaining machines
  • EMR / EHR
  • Patient discharge
  • Emergency care
  • Acute care expertise

Certification

  • Registered Nurse License (RN) - State Board of Nursing.
  • Basic Life Support Certification (BLS)
  • Advanced Cardiac Life Support Certification (ACLS)
  • PALS - Pediatric Advanced Life Support

Timeline

Registered Nurse

UF Health Shands Hospital
12.2021 - Current

Critical Care Registered Nurse

UF Health Shands
12.2020 - 12.2021

Critical Care Technician

UF Health Shands Hospital
08.2019 - 12.2020

Critical Care Technician

Shands Lake Shore Regional Medical Center
02.2018 - 08.2019

Patient Care Assistant

UF Health Shands Hospital
03.2016 - 08.2019

Registrar

HCA Parallon Business Solutions
08.2015 - 12.2016

Associate of Science - Nursing

Rasmussen College

Associate of Arts -

Florida Gateway College

Similar Profiles

CREATE PROFILE
Ashley Henderson