Summary
Overview
Work History
Education
Skills
Certification
Timeline
Ashley Hendricks

Ashley Hendricks

Memphis,TN

Summary

Dedicated and motivated to maintain customer and client satisfaction and contribute to company success. Reliable and driven with strong time management and prioritization abilities. A highly motivated and energetic leader, able to lead and inspire a team to meet targets in a timely manner. Able to make fast, but fair decisions in a variety of challenging situations. Detail-oriented with strong computer skills. Open to constructive criticism and eager to learn new skills. Experience in and committed to supervising, recruiting, training, and developing team members.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Certified Medical Assistant

Church Health
02.2023 - Current
  • Assist physicians with patient exams and procedures, ensuring accurate documentation and patient comfort.
  • Administer medications and injections, achieving high patient satisfaction and adherence to treatment plans. Perform venipuncture blood draws.
  • Administer immunizations to pediatric patients from age 2 months to 18 years.
  • Perform routine lab tests and EKGs, contributing to early diagnosis and effective patient care.
  • Coordinate patient appointments and follow-ups, improving clinic workflow and patient retention.
  • Maintain medical records with precision, ensuring compliance with healthcare regulations.
  • Educate patients on post-procedure care, enhancing recovery rates and adherence to medical advice.
  • Provide empathetic patient support, addressing concerns promptly and maintaining a positive clinical environment

On-Site Staffing Coordinator

Randstad
03.2020 - 02.2023
  • Recruit, interview, and select applicants for client
  • Communicate employees performance goals with client supervisors and managers
  • Attend weekly management meetings and conference calls for concerns, improvements, and reports
  • Conduct orientation for new hires to promote safety, proper processes and procedures, and human resources policies and standards
  • Improved employee retention by increasing job satisfaction, enhancing communication and conducting employee engagement activities
  • Conduct on site drug screens
  • Knowledge of complete hiring process
  • Conducted performance evaluations and developed strategies for improvements in employees with performance issues
  • Coordinated on-boarding for new talents
  • Brought in highly qualified applicants based on company and client staffing requirements
  • Addressed employee relations issues such as harassment allegations and work complaints
  • Coordinated with payroll department to verify information on working hours

Shipping/Inventory Clerk Lead

Hyve Solutions
11.2018 - 03.2020
  • Prepare and print bill of lading
  • Work with shipping team to ensure packages get sent out effectively and in a timely manner
  • Track inventory and report any shortages and/or overage
  • Process orders
  • Helped resolved issues such as lost or damaged packages by working with managers.
  • Perform daily cycle counts
  • Maintain and update inventory records
  • Track inventory on product in shipping and receiving Knowledge of excel and warehouse programs.

Shipping Lead

FedEx Supply Chain
10.2019 - 01.2020
  • Received, unloaded, and processed deliveries
  • Print shipping labels and attached to appropriate delivery
  • Lead a team of employees to ensure the proper deliveries are on the right shipping dock
  • Satisfied customers with fast shipments, zero preventable shipping errors, and quick attention to problems
  • Approached and solved work problems with initiative and sound judgment
  • Work closely with senior management and employees to communicate daily production goals
  • Prepare and print bill of lading
  • Resolved lost and missing shipment problems with exhaustive investigations involving customers, internal records, management, employees, and outside shipping personnel.
  • Helped team handle high-volume work by prioritizing tasks and organizing supplies
  • Fixed problems with computers and warehouse shipping software using troubleshooting and repair abilities

Team Lead

XPO Logistics-Disney
08.2014 - 10.2018
  • Lead a team of over 40 employees by being an example
  • Communicated company goals, and safety practices to team
  • Protected team members by observing work, identifying safety concerns, and removing hazards.
  • Maximized quality and productivity with thorough training and consistent monitoring of team performance.
  • Provided help to management
  • Elevated team performance with expert training and motivating of new associates.
  • Improved operational efficiency by working with senior management to implement and enhance policies and procedures.
  • Answer all team member questions, and help with work-related issues
  • Manage shift if supervisor is absent
  • Attend daily meetings with supervisors and management for continuous improvement
  • Knowledge of Excel, Microsoft Word, Kronos and warehouse programs.

Electronics Sales Associate

Walmart Supercenter
01.2014 - 08.2016
  • Responsible for the organization and upkeep of the store Answered any questions about policies, services, and products Provided customer satisfaction.
  • Protected company assets by monitoring customers and following proper security procedures.
  • Kept cases of games and game systems locked, stocked, and attractive.
  • Enhanced customer service by backing up photo lab with tasks such as collecting, processing, and distributing customer orders.
  • Consulted with customers desiring high-value items such as current models TVs and home theatre systems.

Education

Diploma -

Concourse Career College, Memphis, TN
01-2023

Diploma - undefined

New Hope High School, Columbus, Mississippi
05.2013
  • National Honor Society Beta Club Member
  • GPA Rank 26/224
  • GPA: GPA: 8

Skills

  • Typing: 37 WPM
  • Microsoft Word, Excel, and Office
  • Conflict Management
  • Warehouse Systems
  • Logistics
  • Time Management and Prioritizing
  • Recruitment and hiring
  • Google Drive
  • Social and Communication

Certification

  • CMA - Certified Medical Assistant

Timeline

Certified Medical Assistant - Church Health
02.2023 - Current
On-Site Staffing Coordinator - Randstad
03.2020 - 02.2023
Shipping Lead - FedEx Supply Chain
10.2019 - 01.2020
Shipping/Inventory Clerk Lead - Hyve Solutions
11.2018 - 03.2020
Team Lead - XPO Logistics-Disney
08.2014 - 10.2018
Electronics Sales Associate - Walmart Supercenter
01.2014 - 08.2016
New Hope High School - Diploma,
Concourse Career College - Diploma,