Overview
Work History
Education
Skills
Certification
Volunteering Clubs
Timeline
Generic

ASHLEY HENRIQUEZ

Orlando,FL

Overview

4
4
years of professional experience
1
1
Certification

Work History

Front Office Assistant

Orlando Health
07.2024 - Current
  • Efficiently manage multiple tasks such as answering calls, taking messages, and organizing lab reports, medical records, and other essential information.
  • Assist with patient check-in and check-out, ensuring smooth and timely transitions.
  • Occasionally assist in safely transporting patients to and from their vehicles, providing a welcoming and supportive experience.
  • Maintain a clean, organized, and well-maintained clinic and office environment to ensure a professional and comfortable atmosphere for both patients and staff.
  • Support in receiving and organizing incoming supplies and equipment, ensuring that everything is in place for daily operations.
  • Monitor inventory levels and coordinate monthly supply orders, ensuring the clinic is always well-stocked.
  • Schedule patient appointments according to the clinic’s practice-specific guidelines, ensuring optimal patient flow and minimal wait times.
  • Process and fulfill requests for medical records, ensuring accuracy and timely delivery.
  • Interact with patients and their families with care, professionalism, and empathy.

Medical Receptionist

Florida Spine Care Center
01.2024 - 07.2024
  • Exceptional at multi-tasking on welcoming patients and arranging appointments.
  • Collecting and ensuring all demographic details are up to date.
  • Ensuring insurance details are correct and verified.
  • Registering new patients and inputting patient data into the practice's system.
  • Managing co-pays or outstanding balances during check-in or check-out.
  • Address patient complaints and concerns with empathy and professionalism.
  • Handling cash drawers

Sales & Marketing Representative

Universal Studios
01.2022 - 01.2024
  • Handling sales while effectively communicating and providing services including selling and processing orders for Universal Orlando’s products
  • Problem-solving and resolving any complex issues with orders
  • Clearly communicating on our products and assisting guests on their vacation packages and ticket orders

Event Coordinator Intern

Orange County Government
11.2020 - 10.2021
  • Assist with coordination, planning, and implementation of county wide wellness events
  • Take notes during committee meetings and respond to incoming phone calls and emails
  • Maintain inventory, organize, and stock supplies for county wide wellness initiatives and events

Education

Associate in Science - Nursing

Valencia College
Orlando, FL
03.2025

Associate of Arts - General Studies

Valencia College
Orlando, FL
12.2021

Skills

  • Bilingual
  • Problem-solving skills
  • Time management
  • Effective communication
  • Attention to detail
  • Punctual

Certification

  • NHA Certified Medical Administrative Assistant
  • AHA BLS Certification

Volunteering Clubs

Advent Health East Hospital

  • Assisted in the nursing unit with sanitization, cleaning, and at times helping care for patients and providing exceptional customer service with guests checking in.
  • Ensuring everything is fully stocked in each room.
  • Answer telephone calls with professionalism.

Timeline

Front Office Assistant

Orlando Health
07.2024 - Current

Medical Receptionist

Florida Spine Care Center
01.2024 - 07.2024

Sales & Marketing Representative

Universal Studios
01.2022 - 01.2024

Event Coordinator Intern

Orange County Government
11.2020 - 10.2021

Associate of Arts - General Studies

Valencia College

Associate in Science - Nursing

Valencia College

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ASHLEY HENRIQUEZ