ASHLEY HENRY

• Serve as the primary point of contact for veterans, providing direct assistance with housing, shelter needs, and benefits access
• Deliver high-quality customer service, ensuring veteran concerns are addressed with professionalism and empathy
• Maintain detailed records of interactions, documenting progress and ensuring timely follow-ups to meet veterans’ needs
• Collaborate with city teams to improve service delivery and outreach efforts to connect veterans with available resources
• Collaborate with team members to improve service delivery and outreach efforts to connect veterans with available resources.
• Assisted executives with personal tasks and scheduling to optimize their time management and productivity.
• Coordinated with other supervisors, combining group efforts to achieve goals.
• Assist with organizing and maintaining administrative systems, including data entry and file management.
• Coordinate scheduling and logistics for veteran consultations, team meetings, and community outreach programs.
• Support the preparation and review of reports, correspondence, and materials to ensure compliance with departmental policies.
• Assist veterans in navigating and understanding city, state, and federal programs related to housing, healthcare, and financial assistance.
• Contribute to initiatives aimed at increasing veteran engagement and access to services through improved outreach strategies.

A&R General Contractors

Owner/Carpenter/Contractor/Salesperson

February 2019 – Present (40+ hours/week)

• Directed project planning, scheduling, and supervision of construction teams to ensure on-time and budget-compliant project delivery.
• Managed all administrative tasks, including payroll processing, invoicing, and maintaining compliance with safety and regulatory standards.
• Maintained compliance with safety regulations and project standards while leading cross-functional teams.
• Delivered excellent customer service to clients, resulting in repeat business and referrals.
• Developed contracts, managed payroll, and maintained detailed financial records to ensure accountability.
• Oversaw project design and execution, ensuring high-quality craftsmanship, particularly in carpentry tasks such as framing, trimming, and custom woodwork.
• Performed hands-on carpentry and construction tasks to meet project specifications and client expectations.
• Managed sales and marketing efforts, converting inquiries into signed contracts and building a strong customer base through exceptional service.
• Supervised subcontractors and coordinated schedules to streamline project workflows and reduce delays.
• Maintained relationships with existing clients by providing superior customer service.
• Promoted business on social media platforms to maximize brand identity and generate revenue.
• Hired and trained new department managers to increase team oversight and productivity.
• Conducted client walkthroughs to provide progress updates and address concerns, ensuring customer satisfaction at every stage of the project.
• Negotiated vendor contracts for materials and supplies, optimizing budgets and securing high-quality resources.
• Designed and implemented innovative systems to improve operational efficiency and reduce project delays.

• Company Overview: Fort Bragg, NC
• Served as a motor vehicle specialist, providing critical transportation and logistical support for an artillery battalion during mission deployments.
• Supported mission success by coordinating the transportation of personnel, heavy equipment, and supplies, ensuring readiness and timely delivery.
• Conducted transportation operations while maintaining strict adherence to federal safety protocols and operational regulations.
• Performed as an Airborne Operations Control Specialist, managing airborne mission logistics, ensuring personnel jumped on time, and maintaining accurate logs and schedules.
• Supervised 4-5 soldiers, delegating tasks, monitoring progress, and providing monthly performance evaluations to ensure accountability and mission effectiveness.
• Maintained detailed transportation logs and operational records to support mission reporting and compliance.
• Executed logistical missions to ensure troop readiness, managing vehicle inspections, equipment maintenance, and supply chains during standby operations for rapid deployment.
• Played a critical role in supporting an artillery battalion, ensuring transportation resources were available for training and deployment.
• Coordinated convoy operations and route planning, ensuring timely delivery of mission-critical supplies while minimizing risks.
• Assisted in planning and executing training exercises to maintain team readiness for real-world operations and deployments.
• Gained certifications in bus driving, airborne, and radio operations, demonstrating adaptability, technical skill development, and operational expertise.
• Med-boarded and honorably discharged for service-related reasons, reflecting dedication and resilience under challenging circumstances.
• Performed pre- and post-trip safety and maintenance checks to mitigate hazards.
• Worked well with dispatchers to communicate route and schedule changes.
• Performed preventive maintenance services such as oil changes, lubrication, and tire rotation on assigned vehicles.
• Managed hazardous materials transportation in accordance with applicable regulations.
• Managed unexpected emergencies and route changes with calm and professionalism.
• Operated all-wheel vehicles and equipment over variety of terrain and roadways for support of combat operations.
• Responded quickly and appropriately to emergency situations involving motor transport operations.
• Updated logs with timely and accurate information meet internal requirements and DOT recordkeeping demands.
• Completed routine inspections and daily preventive maintenance services.
• Obtained signatures needed to complete and process paperwork.
• Oversaw and checked proper loading and unloading of cargo on vehicles and trailers.
• Maintained safe driving habits to protect property and general public on roadways.
• Transported personnel and supplies over specified routes or area.

• Company Overview: Fort Lauderdale, FL
• Provided administrative support by managing schedules, updating records, and coordinating office operations
• Delivered excellent customer service, resolving patient inquiries professionally
• Fort Lauderdale, FL
• Greeted visitors in a courteous manner and directed them to the appropriate office or person.
• Managed daily office operations and maintained office supplies inventory, ensuring efficient workplace functionality.
• Entered data into spreadsheets using Microsoft Excel or other similar programs.
• Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
• Handled incoming and outgoing correspondence, including email, mail, and package deliveries, ensuring timely distribution.
• Developed and implemented filing systems, both digital and physical, improving document organization and retrieval efficiency.
• Scheduled appointments between clients and customers and internal staff members.
• Managed database systems containing customer contact information.