Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ashley Herl

5603 Gano St,Houston, TX

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

11
11
years of professional experience

Work History

Owner/Operator

HairRaiser
12.2021 - Current
  • Managed day-to-day business operations.
  • Assessed income and expenses and adapted plans to improve profit levels.
  • Developed business plan, processes and procedures to provide superior service to customers.
  • Cultivated and strengthened lasting client relationships using strong listening skills and delivering above optimal results for any chemical and haircutting services.
  • Scheduled customer appointments and rearranged individual time slots to meet demand, while recording payments and visit notes for each client.
  • Increased revenue through enhancing client experience and staying up-to-date on the newest techniques and trends to ensure proper delivery of service expectations.

Server Manager

Weights And Measures
02.2014 - 01.2023
  • Trained servers on order management, food service quality and how to build rapport with guests.
  • Led team of servers to consistently meet customer service and sales targets, while maintaining proper food safety and sanitation protocols.
  • Addressed customer complaints to achieve optimal guest experience and ensure loyalty.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.

Assistant/Salon Stylist

Green Apple Salon & Spa
05.2017 - 12.2021
  • Assisted owner in all aspects of business operations.
  • Answered and managed incoming and outgoing calls while recording accurate messages and confirmation or notes on appointments for each client.
  • Performed an array of functions pertaining to administrative, financial and service-related functions.
  • Developed rapport with clients while generating sales and building up clientele.
  • Effectively followed protocol for safety and sanitation when delivering any chemical or haircutting services to clients.

Dietary Clerk

Lafayette General Medical Center
05.2013 - 02.2014
  • Printed menus, tray tickets, tallies and nourishment labels.
  • Accurately checked and delivered trays ensuring proper temperature and appearance.
  • Developed and maintained accurate nutrition records and databases.
  • Monitored food safety and sanitation standards in food service areas.

Education

Associate of Arts - Cosmetology

Ogle School Hair Skin Nails
Houston, TX
05.2017

Bachelor of Science - Dietetics

University of Louisiana At Lafayette
Lafayette, LA
05.2013

Skills

  • Training and Development
  • Business Planning
  • Relationship Management
  • Financial Analysis
  • Cash Flow Analysis
  • Financial Statements
  • Approachable and Outgoing
  • Customer Service
  • Client Needs Assessment
  • Adaptable and Flexible
  • Retail Management
  • Data Management
  • Analytical and Critical Thinker
  • Customer Retention
  • Office Management

Timeline

Owner/Operator

HairRaiser
12.2021 - Current

Assistant/Salon Stylist

Green Apple Salon & Spa
05.2017 - 12.2021

Server Manager

Weights And Measures
02.2014 - 01.2023

Dietary Clerk

Lafayette General Medical Center
05.2013 - 02.2014

Associate of Arts - Cosmetology

Ogle School Hair Skin Nails

Bachelor of Science - Dietetics

University of Louisiana At Lafayette

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Ashley Herl