Kenny Nguyen
Overview
15
15
years of professional experience
Work History
Server
Kappo Honda
04.2022 - Current
- Demonstrate strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Train servers and coach them in areas requiring improvement.
- Supervise server staff and simultaneously serve assigned sections of tables.
- Calculate and submit errorless end-of-shift reports to provide management with accurate information about the performance of the restaurant and tip out the staff.
Server
Ikko Japanese Cuisine
04.2019 - 03.2020
- Provided excellent customer service with my warm hospitality, thorough menu knowledge, and ability to keep the dining area tidy to give guests a memorable experience.
- Upsold high-profit items such as Sake and Omakase courses to enhance sales numbers.
- Carried out complete opening, closing, and shift change duties to keep the restaurant working efficiently
Server
Ume Sushi
09.2017 - 05.2018
- Handled customer issues, take-out orders, and point of sales systems
- I was in charge of seating guests, setting tables, and keeping the restaurant clean
- I developed extensive knowledge on food and beverages.
Server
Yanagi Sushi & Grill
06.2009 - 10.2017
- Maintained a high level of focus and attention throughout my 4-10-hour shifts.
- Managed several tasks at once such as: taking orders, delivering food, resolving customer issues, training new servers, and helping my team with any technical support.
- Maintained thorough menu and restaurant knowledge to sufficiently answer questions regarding menu item sourcing, ingredients, and cooking methods.
Education
Nursing -
Golden West College
Huntington, CANursing -
Cypress College
Cypress, CANursing -
Las Positas College
Livermore, CA06.2015
Skills
- Team leadership
- Recordkeeping
- Ability to lift 30 pounds
- Cleanliness standards
- Memory retention
- Adaptable and flexible
- Cool under pressure
- Safe food handling
- High-volume dining
- High energy and stamina
- Upselling
- Table monitoring and turnover
- Staff training
Languages
Vietnamese
Native or Bilingual
Timeline
Server
Kappo Honda
04.2022 - Current
Server
Ikko Japanese Cuisine
04.2019 - 03.2020
Server
Ume Sushi
09.2017 - 05.2018
Server
Yanagi Sushi & Grill
06.2009 - 10.2017
Nursing -
Golden West College
Nursing -
Cypress College
Nursing -
Las Positas College
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