Laura Aguilar
Los Angeles,CA
Summary
Dynamic professional with a proven track record at Veracci Inc, excelling in customer service and teamwork. Leveraged problem-solving skills to enhance customer satisfaction and streamline operations, achieving significant improvements in sales floor efficiency. Skilled in inventory management and adept at fostering collaborative environments, consistently contributing to team success and operational excellence. Raising 3 kids as a single mother.
Overview
25
25
years of professional experience
Work History
Sales Associate
Veracci Inc
05.2023 - Current
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
Warehouse Worker
Armada Staffing
06.2020 - 03.2021
- Unpacked and repacked items in different quantities and configurations for shipment.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Shipped material and performed boxing, packing, labeling, and preparation of related documents.
Rental Car Driver
Golden Gate America
02.2017 - 06.2020
- Coordinated with maintenance staff to schedule regular service appointments for the fleet, contributing to a well-maintained inventory of rental vehicles at all times.
- Ensured safe driving practices, resulting in zero accidents or incidents throughout the employment period.
- Demonstrated strong knowledge of vehicle features and functions when assisting clients with questions about their rental cars, facilitating a smooth user experience from start to finish.
- Maintained excellent condition of vehicles through re-fueling, cleaning and repairing.
Sales Associate
DBA Andrea Bijoux
01.2000 - 10.2007
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Used in-store system to locate inventory and place special orders for customers.
Education
GED -
Fremont Senior High
Los Angeles, CA06.2001
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
Languages
Spanish
Full Professional
English
Full Professional
Timeline
Sales Associate
Veracci Inc
05.2023 - Current
Warehouse Worker
Armada Staffing
06.2020 - 03.2021
Rental Car Driver
Golden Gate America
02.2017 - 06.2020
Sales Associate
DBA Andrea Bijoux
01.2000 - 10.2007
GED -
Fremont Senior High
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