Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Ashley Hernandez

Winter Garden

Summary

Client Service Coordinator at Banfield Pet, adept at managing multiple accounts while ensuring exceptional customer satisfaction. Leveraging strong time management and client relationship-building skills, I effectively advocated for clients' needs, resulting in improved account continuity and enhanced service delivery. Committed to fostering positive client interactions and achieving mutual success.

Overview

3
3
years of professional experience

Work History

Client Service Coordinator

Banfield Pet
04.2022 - Current
  • Maintained detailed records of client interactions, enabling better tracking of account history and facilitating continuity among team members handling the same accounts.
  • Acted as an advocate for both the company''s interests as well as those of clients, ensuring that all parties'' needs were met in a mutually beneficial manner.
  • Managed multiple client accounts simultaneously, prioritizing tasks effectively to meet deadlines without compromising quality.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.

Education

Windermere
Windermere, FL
05.2022

Skills

  • Scheduling and planning
  • Customer relations
  • Client relationship building
  • Time management expertise
  • Schedule management

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Client Service Coordinator

Banfield Pet
04.2022 - Current

Windermere

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