Ashley Hernandez
La Vernia
Summary
Offering strong organizational skills and friendly, professional demeanor, ready to learn and grow in medical office setting. Brings ability to quickly grasp medical terminology and healthcare procedures, alongside proficiency in computer systems and administrative tasks. Ready to use and develop communication and organizational skills in a medical role.
Overview
3
3
years of professional experience
Work History
Medical Receptionist
CMMC
02.2025 - Current
- Maintained current and accurate medical records for patients.
- Provided compassionate customer service, creating a welcoming atmosphere for patients and their families.
- Improved patient follow-up, reducing missed appointments through effective reminder calls.
- Performed various administrative tasks by filing, copying and faxing documents.
Medical Receptionist
Perry Chiropractic & Acupuncture Clinic
04.2022 - 02.2025
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
- Adhered to strict HIPAA guidelines to protect patient privacy.
Chiropractic Assistant
Perry Chiropractic & Acupuncture Clinic
04.2022 - 02.2025
- Developed strong rapport with patients leading to high levels of trust and satisfaction, fostering long-term relationships.
- Prepared examination rooms with necessary equipment, promoting efficient appointment flow while prioritizing sanitation protocols.
- Educated patients on chiropractic care benefits, resulting in increased referrals and new client acquisition.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Performed electric muscle stimulation, massage, and mechanical traction.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Assisted chiropractors with patient care, ensuring accurate documentation and treatment plans.
Education
High School Diploma -
San Antonio Leadership Academy
Skills
- Front desk operations
- Telephone etiquette
- Appointment scheduling
- Medical terminology
- HIPAA guidelines
- Medical office procedures
- Data entry
- Office management
- Clinical support
Timeline
Medical Receptionist
CMMC
02.2025 - Current
Medical Receptionist
Perry Chiropractic & Acupuncture Clinic
04.2022 - 02.2025
Chiropractic Assistant
Perry Chiropractic & Acupuncture Clinic
04.2022 - 02.2025
High School Diploma -
San Antonio Leadership Academy
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