Hi, I’m
Ashley Hernandez Avelar
Monticello,NY
Summary
Dynamic individual with hands-on experience in many areas including Fast Food Service, Retail, Healthcare and Warehouses. Detail oriented with fast learning skills. Also strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Overview
6
years of professional experience
Work History
Sun River Health
Patient Representative
03.2025 - Current
Job overview
- Assisted patients with appointment scheduling and inquiries to enhance overall patient experience.
- Coordinated patient intake processes, ensuring accurate data entry and compliance with health regulations.
- Provided information about services and programs, effectively addressing patient needs and concerns.
- Collaborated with healthcare teams to facilitate smooth communication between patients and providers.
- Implemented effective problem-solving techniques to resolve diverse patient concerns promptly.
Woodbourne Grocery
Store Secretary
08.2019 - 09.2025
Job overview
- Managed daily communication between departments to ensure smooth operations.
- Organized and maintained filing systems for efficient document retrieval.
- Scheduled staff meetings and coordinated agendas to enhance team collaboration.
- Trained new staff on administrative processes, ensuring adherence to company policies.
- Developed office procedures that improved workflow efficiency across teams.
- Assisted in inventory management through tracking stock levels and ordering supplies.
Dunkin
Crew Team Member
11.2022 - 01.2025
Job overview
- Delivered exceptional customer service by efficiently taking orders and processing transactions.
- Collaborated with team members to maintain cleanliness and organization in work areas.
- Assisted in training new crew members on operational procedures and service standards.
- Managed inventory levels by restocking supplies and minimizing waste effectively.
- Was described as fast-learning, organized and a great asset to the team
Amazon
Warehouse Associate
08.2023 - 05.2024
Job overview
- Efficiently stowed, labeled and prepared packages for delivery and worked with delivery associates to successfully get packages to their destinations.
- Collaborated with team members to streamline order fulfillment processes, reducing lead times on deliveries.
- Trained new associates on safety protocols, equipment usage, and operational procedures to ensure compliance.
- Monitored quality control processes during receiving and picking stages, ensuring product integrity before dispatch.
- Displayed adaptability by taking on various roles within the warehouse as needed, including receiving, shipping, or inventory control duties.
Education
Fallsburg Jr/Sr Highschool South Fallsburg, NY
High School Diploma
University At Albany Albany, NY
No Degree from Accounting And Finance
University Overview
- Dean's List [Fall 2020-Spring 2023]
- Awarded [Spellman Award]
SUNY Empire State CollegeSaratoga Springs, NY
No Degree from Communications And Psychology
05-2027
University Overview
- Dean's List [Fall of 2024]
Skills
- Client support
- Consistent work performance
- Customer interaction
- Efficiency in task performance
- Attention to detail
- Problem-solving
- Opening and closing duties
- Fluent in Spanish and English
Timeline
Patient Representative
Sun River Health
03.2025 - Current
Warehouse Associate
Amazon
08.2023 - 05.2024
Crew Team Member
Dunkin
11.2022 - 01.2025
Store Secretary
Woodbourne Grocery
08.2019 - 09.2025
Fallsburg Jr/Sr Highschool
High School Diploma
University At Albany
No Degree from Accounting And Finance
SUNY Empire State College
No Degree from Communications And Psychology