Ashley Herndon
Ronceverte,WV
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Retail Sales Associate Cashier
Freedom Ag and Energy
12.2023 - Current
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Performed end-of-shift cashout operations according to store policies, maintaining accurate counts and receipt records.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers by answering questions and fulfilling requests.
- Operated POS terminals and cash drawer balancing.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Conducted inventory counts by adding each item in stock and documenting in computer system.
- Learned duties for various positions and provided backup at key times.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Performed cash, card, and check transactions to complete customer purchases.
- Developed strong communication and organizational skills through working on self education.
- Conducted Feed & fertilizer order's, as well as reconditions.
Retail Sales Associate
Southern States Cooperative
04.2023 - 08.2023
- Greeted customers and helped with product questions, selections, and purchases.
- Helped customers complete purchases, locate items, and join reward programs.
- Answered questions about store policies and addressed customer concerns.
- Greeted customers and provided outstanding customer service.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Performed cash, card, and check transactions to complete customer purchases.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Listened to customer needs and desires to identify and recommend optimal products.
Certified Nursing Assistant
CommuniCare Health Services
10.2022 - 02.2023
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Upheld infection control and prevention policies across different patient-facing areas.
- Supported needs of 30+ residents under long-term care.
Barista
Manic Espresso
05.2022 - 07.2022
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Controlled line and crowd with quick, efficient service.
- Cleaned counters, machines, utensils, and seating areas daily.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Clinical Medical Assistant
Robert C Byrd Clinic
02.2019 - 09.2021
- Prepared and administered medications to alleviate patient symptoms.
- Taught patients about medications, procedures, and care plan instructions.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Called and faxed pharmacies to submit prescriptions and refills.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Promoted office efficiency, coordinating charts, completing insurance forms, and helping patients with diverse needs.
- Performed medical records management, including filing, organizing and scanning documents.
- Completed EKGs and other tests based on patient presentation in office.
- Conducted monthly and quarterly inventory of supplies using facility cost reporting records.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging, and compassionate environment.
- Helped improve patient outcomes by educating and advising on relevant treatments and care.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Measured patient spirometry.
- Outside unit during COVID.
- Oriented and trained new staff on proper procedures and policies.
- Give Vaccines, provided patient education.
Bartender
Spare Time Bowling
06.2016 - 09.2019
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Obtained cash bank and stocked service bar to prepare for operation.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Served high customer volumes during special events, nights, and weekends.
- Kept bar presentable and well-stocked to meet customer needs.
- Built relationships with vendors to manage orders.
- Applied knowledge to create innovative cocktails, enhance flavor profiles and expertly pair food and drinks.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Mental Health Technician
LewisGale Alleghany
09.2016 - 03.2017
- Assisted with patient restraint and seclusion scenarios to create safe environment for patient and medical personnel.
- Applied de-escalation and limit-setting techniques to promote patient cooperation.
- Supported patients needing medical care to relieve patient anxiety and promote positive outcomes.
- Escorted patients from unit to meals, activities, and visitation areas to maintain standard of safety and security.
- Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences.
- Charted on each patient daily.
- Monitored patient behavior and immediately reported changes to supervising physician.
- Took patient blood pressure and pulse rate, reporting findings in health charts.
- Supported patient confidentiality in accordance with HIPAA regulations.
- Participated in patient education, helping to reinforce concepts and treatment plans.
- Helped patients with meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being.
Education
Clinical Medical Assistant - Medical Assisting
Valley College
Beckley, WV12-2019
No Degree - Nursing
Pierpont Community Technical College
Fairmont, WV12-2014
High School Diploma -
Greenbrier West High School
Charmco, WV05-2014
Skills
- Brand representation
- Order processing
- Safety enforcement
- Identification verification
- Handling complaints
- Merchandising expertise
- Multitasking and organization
- Retail stock management
- Quick learner
- POS terminal operation
- Conducting intakes
- Care plan implementation
- Patient-focused care
- Infection control procedures
- Calm and level-headed under stress
- Medical office administration
- Maintaining privacy
- Patient relations
- HIPAA compliance
- EMR / EHR
- Microsoft office
- Typing and filing
- Telephone etiquette
- HIPAA guidelines
- Inpatient care
- Agriculture knowledge
Affiliations
- Farm Bureu
Certification
- Licensed CNA - 1/28/23-1/28/27 registration number 103886
- Licensed CCMA - 9/15/2020-9/15/2026 #L3Q2S8Z5
- Certified Master Gardner, August 2023
Timeline
Retail Sales Associate Cashier
Freedom Ag and Energy
12.2023 - Current
Retail Sales Associate
Southern States Cooperative
04.2023 - 08.2023
Certified Nursing Assistant
CommuniCare Health Services
10.2022 - 02.2023
Barista
Manic Espresso
05.2022 - 07.2022
Clinical Medical Assistant
Robert C Byrd Clinic
02.2019 - 09.2021
Mental Health Technician
LewisGale Alleghany
09.2016 - 03.2017
Bartender
Spare Time Bowling
06.2016 - 09.2019
- Licensed CNA - 1/28/23-1/28/27 registration number 103886
- Licensed CCMA - 9/15/2020-9/15/2026 #L3Q2S8Z5
- Certified Master Gardner, August 2023
Clinical Medical Assistant - Medical Assisting
Valley College
No Degree - Nursing
Pierpont Community Technical College
High School Diploma -
Greenbrier West High School
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