Ashley Herren
Woodland,AL
Summary
To achieve a permanent position in a well-developed business environment which will utilize skills in talent acquisition and human resources while providing new challenges and opportunities for professional advancement.
Energetic and driven with the ability to build relationships, meet and exceed company goals, and fulfill client needs.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Lead. Dispatch
Hart Hvac
06.2023 - Current
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials Directed dispatching, routing, and tracking of [20] fleet vehicles.
- Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.
- Maintained accurate records of all dispatched calls, improving data tracking for future analysis.
- Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect.
- Provided exceptional customer service to callers, remaining empathetic and patient during emergencies.
STAFFING MANAGER
Randstad USA
04.2022 - Current
- Reached out to clients (both current and prospective) to schedule appointments- 5+ weekly meetings
- 100+ Cold calls to prospective clients weekly
- Conduct quarterly business audits
- Maintain client and talent communication and relationships
- Monitor branch's technology use and percentage of interviews
- Ensure talent safety and document/report/resolve injuries
- Monitor and ensure all payroll is submitted by weekly deadlines paperwork
- Sourced, interviewed, and marketed specialized candidates using company sources, LinkedIn, Monster, and Indeed
- Created, posted and monitored job descriptions and postings
- Scheduled interviews with multiple departments
- Created and issued offer letters
- Presented contracts establishing pricing terms and obligations
- Coordinated diverse temporary staffing assignments, ensuring seamless onboarding and integration processes for new hires.
- Provided exceptional customer service to both clients and candidates throughout the entire placement process by maintaining timely communication channels at all stages of engagement.
Front Office Manager
PRESTIEGE PROPERTIES
07.2018 - 04.2022
- Managed Guest check-in and check-out procedures, reservations and Payments
- Corrected guest issues promptly with knowledge and friendly service
- Mentored new staff on correct procedures, compliance requirements and performance strategies
- Developed lasting relationships with guest that built loyalty and drove hotel revenue
- Coordinated appointment calendar and balance schedules to promote optimal productivity
- Scheduled approximately 50 appointments daily and 3 meetings monthly , ordered office supplies
- Provided general administrative support
- Created weekly schedules for front office staff members to ensure appropriate coverage during peak hours or high demand periods.
- Monitored financial transactions at the front desk, ensuring accurate billing procedures and minimizing discrepancies.
Certified Nursing Assistant
Clay County Hospital
03.2016 - 08.2017
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
- Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
- Assisted approximately 25 patients with feeding and monitored intake to help patients achieve nutritional objectives.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
Education
Associate of Science - Marketing Management And Research
West Georgia Technical College
La Grange, GA05-2021
Skills
- Microsoft Office
- Recruitment and selection
- Client management
- Strategic Planning
- Problem Solving
- Communications
- Office & Administration
- Customer service
- Training and onboarding
- Data Entry and Maintenance
- Team Work
- Internal Services
- E-billing
- Dispatch software proficiency
- Scheduling expertise
Certification
- Microsoft Word Applications
- Administrative Support Assistant
- Microsoft Office Application Professional
- Microsoft PowerPoint
- QuickBooks (Intermediate)
Timeline
Lead. Dispatch
Hart Hvac
06.2023 - Current
STAFFING MANAGER
Randstad USA
04.2022 - Current
Front Office Manager
PRESTIEGE PROPERTIES
07.2018 - 04.2022
Certified Nursing Assistant
Clay County Hospital
03.2016 - 08.2017
- Microsoft Word Applications
- Administrative Support Assistant
- Microsoft Office Application Professional
- Microsoft PowerPoint
- QuickBooks (Intermediate)
Associate of Science - Marketing Management And Research
West Georgia Technical College
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