Ashley Herrera
Wyoming,MI
Summary
Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities.
Overview
17
17
years of professional experience
Work History
General Manager
Old Navy
Grand Rapids, MI
11.2021 - Current
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Recruited, trained and empowered employees to achieve key performance indicators.
- Tracked monthly sales to generate reports for business development planning.
- Led employee evaluations with constructive feedback to boost performance.
- Managed all merchandising decisions for West Michigan stores.
General Manager
Charlotte Russe
Grandville, MI
05.2007 - 08.2020
- Provided ongoing coaching and training for store managers on how to maximize productivity and profits.
- Developed strategic plans for increasing sales, reducing costs, improving operations efficiency.
- Worked with direct reports to develop and implement action plans, improving operating results.
- Worked on "Pop-up" projects with head of merchandising and weekly calls with VP of company Jenny Ming.
Education
High School Diploma -
Grandville High School
Grandville, MI06-2006
Some College (No Degree) - Business Administration And Management
ITT Technical Institute - Grand Rapids
Grand Rapids, MISkills
- Workflow Planning
- Project Management
- Employee Development & Retention
- Customer Relationship Management
- Visual Merchandising
Timeline
General Manager
Old Navy
11.2021 - Current
General Manager
Charlotte Russe
05.2007 - 08.2020
High School Diploma -
Grandville High School
Some College (No Degree) - Business Administration And Management
ITT Technical Institute - Grand Rapids