Ashley Herron
St Louis,MO
Summary
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth. Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
8
8
years of professional experience
Work History
EVS Technician
BJC Christian Hospital
07.2022 - 01.2024
- Delivered exceptional customer service when interacting with patients, family members, visitors, and colleagues alike, fostering a positive atmosphere within the hospital environment .
- Promoted a healthy environment for patients, visitors, and staff through diligent maintenance of high cleanliness standards.
- Supported hospital operations through timely completion of cleaning assignments, contributing to a well-maintained facility.
- Enhanced patient satisfaction by ensuring a clean and safe environment in all hospital areas.
- Demonstrated strong time management skills, ensuring the completion of all assigned tasks within designated deadlines while maintaining high-quality work standards.
- Contributed to effective communication among team members by participating in regular meetings and training sessions.
- Emptied and decontaminated trash containers to efficiently reduce waste.
Security Officer
Allied Universal Security Services
02.2020 - 04.2021
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Reported suspicious activities and persons to law enforcement.
Secretary
Better Family Life: Youth And Family Services
09.2018 - 11.2019
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
- Scheduled appointments and conducted follow-up calls to clients.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Managed executive calendars, scheduling appointments and meetings to optimize time management.
- Maintained electronic filing systems and categorized documents.
- Entered data into system and updated customer contacts with information to keep records current.
- Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
- Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.
- Contributed to a positive work environment by providing support to colleagues when needed in various tasks or projects.
- Maintained accurate records of office expenses, assisting in budget preparation and cost control efforts.
Service Technician
Normandy High School
08.2015 - 12.2017
- Explained diagnostic findings to customers and outlined repair or service options.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Inspected equipment to diagnose operational issues.
- Adhered to safety protocols and policies to reduce workplace hazards.
- Effectively communicated technical information to non-technical clients, ensuring proper understanding and utilization of equipment features.
- Increased customer satisfaction by providing timely and efficient service for various technical issues.
- Consistently met project deadlines under pressure situations while maintaining high-quality workmanship standards.
Education
Diploma - Basic Studies
Riverview Gardens High School
Bellefontaine, MO05.2010
Skills
- Team building
- Relationship Building
- Adaptability and Flexibility
- Effective Communication
- Active Listening
- Self Motivation
- Task Prioritization
- Goal Setting
- Professionalism
- Reliability
- Multitasking Abilities
- Problem-Solving
Timeline
EVS Technician
BJC Christian Hospital
07.2022 - 01.2024
Security Officer
Allied Universal Security Services
02.2020 - 04.2021
Secretary
Better Family Life: Youth And Family Services
09.2018 - 11.2019
Service Technician
Normandy High School
08.2015 - 12.2017
Diploma - Basic Studies
Riverview Gardens High School
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