Ashley Herzog
Klamath Falls,OR
Summary
Reliable Cashier/Delivery Driver with comprehensive experience in customer service and cash handling. Proficient in operating POS systems, maintaining balanced cash drawers, and providing personalized assistance to boost customer satisfaction and loyalty. Strong problem-solving abilities and commitment to maintaining a clean, organized store environment.
Overview
10
10
years of professional experience
Work History
Cashier/Delivery Driver
NAPA Auto Parts
03.2023 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
Cashier
Stagecoach Pizza
01.2023 - 02.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
Clothing Sales Associate
Walmart
10.2014 - 02.2015
- Maintained a clean and organized store environment for optimal customer experience and ease of locating merchandise.
- Restocked shelves and organized displays in alignment with merchandising standards.
- Boosted store sales through effective merchandising, appealing visual displays, and strategic product placement.
- Offered personalized customer service to all customers to support satisfaction and loyalty.
- Managed fitting rooms efficiently by organizing garments according to size, style, and color while providing personalized assistance to customers as needed.
- Cleaned, closed, and secured store at end of shift.
Education
High School Diploma -
Mazama High School
Klamath Falls, OR06-2013
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Cash Handling
- Customer service excellence
- Money Handling
- Reliability and punctuality
- Customer Relations
- Cash Register Operation
- Professionalism and Courtesy
- Basic Math Competence
- Payment Processing
- Conflict Resolution
- Product Knowledge
- Refunds and exchanges
- Merchandise Restocking
- Cash Drawer Balancing
- POS system operations
- Staff Training
- ID Verification
- Decision Making Aptitude
- Retail Merchandising
- Active Listening
- Problem-solving abilities
Timeline
Cashier/Delivery Driver
NAPA Auto Parts
03.2023 - Current
Cashier
Stagecoach Pizza
01.2023 - 02.2023
Clothing Sales Associate
Walmart
10.2014 - 02.2015
High School Diploma -
Mazama High School