Ashley Heyob
Oregon,IL
Summary
Organized and reliable professional, successful at managing multiple priorities with a positive attitude.
Overview
17
17
years of professional experience
Work History
Lead Editor
EditorNinja
remote, remote
11.2022 - Current
- Reviews articles to apply years of experience to increase article readability, display impeccable grammar, and improve syntax.
- Collaborates with the team to work efficiently and boost productivity.
- Uses critical thinking and experienced fact-checking skills to enhance articles depending on clients' needs.
- Meets tight deadlines while multitasking.
- Streamlined editorial processes for increased efficiency by implementing new project management tools and techniques.
- Managed a team of editors to ensure timely delivery of high-quality content, while adhering to strict deadlines.
- Conducted thorough fact-checking to verify the accuracy of information presented in each article, maintaining credibility among readership.
- Facilitated open communication between editorial staff members by organizing regular meetings and encouraging dialogue on various projects.
Writer and Editor
Freelance
Remote, Remote
03.2020 - Current
- Enhanced client satisfaction by delivering high-quality written content tailored to specific industries and target audiences.
- Developed engaging articles for online publications, resulting in increased readership and social media shares.
- Conducted thorough research on diverse topics, producing well-informed pieces that resonated with readers.
- Streamlined workflow processes by implementing efficient project management tools, reducing turnaround times for content delivery.
- Adapted writing styles based on different platforms, such as social media, blog posts, and print materials.
- Brainstormed ideas to create useful content for clients.
- Consulted with customers to understand project requirements and purpose.
- Assisted with drafting speeches and program talking points for events.
- Developed and pitched story ideas to editors.
- Managed multiple projects simultaneously, ensuring timely delivery of high-quality editorial work.
Shift Supervisor and Cook
Oregon Living and Rehabilitation Center
Oregon, IL
04.2007 - 08.2014
- Coordinated food preparation and meal service per state guidelines
- Managed dietary staff
- Ensured appropriate servings according to portion control standards
- Attended in-service educational programs
- Followed defined safety codes while performing all duties.
- Created multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business.
- Prepared cooking supplies and workstations during opening and closing to maximize productivity.
Case Manager and Domestic Violence Advocate
HOPE of Ogle County
Oregon, IL
05.2014 - 07.2019
- Created newsletter
- Assisted with media awareness for domestic violence
- Completed intake interviews
- Established individual treatment programs
- Intervened in crises
- Provided weekly case management meetings with clients
- Provided crisis management
- Serves as mandatory reporter to DCFS
- Conducted risk assessments
- Provided support, education, and resources to domestic violence survivors
- Managed 24 hour crisis hotline
- Assisted in safety planning, advocacy, referrals, and beneficial programs
- Self-motivated, with a strong sense of personal responsibility.
Home Care Aide
Community Care Systems, Inc
Rockford, IL
10.2012 - 08.2014
- Provided excellent care to elderly clients in their homes
- Assisted with hygiene needs, serving meals, household tasks, and exercising
- Provided transportation to doctor appointments, bank, and grocery store
- Analyzed daily behaviors to ensure clients maintained good psychological and physical health
- Monitored progress and documented client health status changes to keep care team and family members updated
- Monitored and assisted residents through individual service plans
Education
Bachelor of Science - Psychology
Penn State University| State College
State College, PA05.2017
40 hour Domestic Violence Training Certificate -
Illinois Coalition Against Domestic Violence ICADV
05.2014
Associate of Science - Social Sciences
Kishwaukee College
Malta, IL12.2011
Skills
- Language and tone customization
- Article, blog, and listicle writing
- Creative thinking
- Clear communication
- Attention to detail
- Concept development
- Social media content writing
- Accuracy and precision
- Readability improvement
- Spelling, punctuation and syntax
- Line and copy editing
- Critical Thinking
- Professional Development
- Providing Feedback
- Daily Reports
- Staff Meetings
- Problem Management
- Creative Thinking
- Microsoft Office
- Effective Planning
- Customer Satisfaction
- Personal Bookkeeping
- Budget Planning and Analysis
- Word Processing
- Proactive and Self-Motivated
- Staff Management
- Program Development
- Reading Comprehension
- MS Office
- Trauma-Informed Care
- Case Planning and Management
- Data Entry and Analysis
- Crisis Intervention
- Patient Intervention
- Case Notes
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Lead Editor
EditorNinja
11.2022 - Current
Writer and Editor
Freelance
03.2020 - Current
Case Manager and Domestic Violence Advocate
HOPE of Ogle County
05.2014 - 07.2019
Home Care Aide
Community Care Systems, Inc
10.2012 - 08.2014
Shift Supervisor and Cook
Oregon Living and Rehabilitation Center
04.2007 - 08.2014
Bachelor of Science - Psychology
Penn State University| State College
40 hour Domestic Violence Training Certificate -
Illinois Coalition Against Domestic Violence ICADV
Associate of Science - Social Sciences
Kishwaukee College