Ashley Higgins
Aston,US
Summary
Experienced healthcare professional skilled in patient care, critical thinking, and communication. Strong focus on team collaboration and achieving optimal patient outcomes. Reliable and adaptable, ensuring efficient and compassionate care in dynamic environments. Equipped with expertise in medical procedures, patient assessments, and care coordination.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Registered Nurse
ChristianaCare
Newark, DE
06.2025 - Current
- Administered patient care, monitoring vital signs and responding to immediate health needs.
- Collaborated with interdisciplinary teams to develop comprehensive patient care plans.
- Educated patients and families on treatment protocols and medication management.
- Implemented infection control procedures, ensuring compliance with healthcare standards.
- Mentored junior nursing staff, enhancing teamwork and clinical skills development.
- Conducted assessments, documenting patient progress in electronic health records accurately.
- Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
- Led quality improvement initiatives focused on enhancing patient safety and outcomes.
- Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
- Served as a preceptor for nursing students during their clinical rotations, providing valuable real-world experience and guidance to foster professional growth.
- Skillfully managed challenging patient situations using de-escalation techniques, crisis intervention strategies, and therapeutic communication skills.
- Participated in ongoing professional development opportunities to stay current on best practices in nursing care and emerging trends in healthcare delivery.
Registered Nurse
Crozer Chester Medical Center/Prospect Medical Holdings, Inc.
Chester, PA
07.2021 - 04.2025
- Developed a comprehensive plan of care for patients with complex medical issues.
- Actively participated in professional development activities such as continuing education courses or certifications.
- Delivered high quality care through implementing best practices from current research studies.
- Provided emotional support and comfort to families facing difficult healthcare decisions.
- Performed detailed assessments of patient's health status, including physical exams, lab results, diagnostic tests, vital signs.
- Demonstrated strong clinical skills in providing direct patient care, including wound care and medication administration.
- Fostered positive relationships with colleagues by collaborating effectively on interdisciplinary teams.
- Adapted well under pressure during emergency situations while showing sound decision making skills.
- Successfully managed multiple tasks simultaneously while keeping excellent communication with co-workers and supervisors.
- Prioritized workload efficiently according to changing needs of patients throughout shift.
Registered Nurse
Aveanna Healthcare
Media, PA
06.2018 - 07.2021
- Utilized critical thinking skills to assess changes in patient conditions, recognize complications, and intervene appropriately.
- Managed multiple tasks while providing prompt, high quality patient care.
- Administered medications and treatments per physician orders and hospital policies.
Caregiver
Home Helpers
Media, PA
08.2014 - 05.2019
- Performed light housekeeping duties including laundry, meal preparation and grocery shopping.
- Helped clients with daily tasks, such as laundry, housekeeping, and shopping.
- Assisted residents in activities of daily living to maintain health and dignity.
- Maintained a clean environment for patients by following proper infection control protocols.
- Assisted residents in and out of bed and wheelchairs, using safe lifting and transferring techniques.
- Provided compassionate care to elderly patients, adapting to their individual needs and preferences.
- Developed meaningful relationships with clients, understanding their personal stories and daily routines.
- Demonstrated excellent communication skills while interacting with clients, families and other healthcare professionals.
Salad Bar Manager
ACME Markets
Glen Mills, PA
07.2010 - 09.2014
- Priced merchandise, stocked shelves and took inventory of supplies.
- Worked night and weekend shifts during holiday season, securing sales and completing many orders during peak holidays.
- Participated in physical inventory counts every month.
- Maintained cleanliness and presentation of stock room and production floor.
- Placed special merchandise orders for customers.
- Worked with the management team to implement the proper division of responsibilities.
- Resolved all customer complaints in a professional manner while prioritizing customer satisfaction.
- Assisted customers with food selection, inquiries and order customization requests.
- Politely assisted customers in person and via telephone.
- Fostered a positive work environment by consistently treating all employees and customers with respect and consideration.
- Inspected, pulled and stacked cleaned items and sent soiled items back for re-scrubbing and re-washing.
- Consistently kept kitchen areas clean and free of debris and water.
- Assisted co-workers whenever possible.
- Kept cases and shelves clean and well stocked.
- Refilled and rotated items on shelves to maintain well-stocked inventory.
- Trimmed, rotated, culled, crisped and watered produce to maintain freshness and attractiveness.
- Uphold highest standard for cleanliness of glass and silverware.
- 4.5 years retail experience.
- Immediately reported accidents, injuries or unsafe work conditions to manager.
- Weighed, packaged and labeled fruit and vegetable products, following proper dating procedures.
- Unloaded trailers, received merchandise, verified orders and broke down produce loads.
- Removed discontinued, old and slow-moving items from shelves.
- Maintained high standards of cleanliness and sanitation.
- Rotated fresh salad/fruit/vegetable products ensuring that expired or spoiled items were immediately removed and adhered to the 'first in, first out' rule.
- Checked product shelves to make sure that they contained proper price labels and handled price changes when requested by the manager.
- Monitored the refrigeration, freezer and cooling areas of the store to ensure that they were properly functioning and reported any issues to the manager.
- Washed and disinfected salad bar area, kitchen area, floors, tables, tools, knives and equipment.
Education
Bachelor of Science (B.S.) - Nursing
West Chester University
West Chester, PA, US12-2020
Associates of Applied Science - Nursing
Delaware County Community College
PA01-2017
Associate's - Liberal Arts
Delaware County Community College
PA01-2012
High School Diploma - US
Garnet Valley High School
Glenn Mills, PA01-2009
Skills
- Licensed RN
- Direct patient care
- Medication and IV administration
- Documentation and charting
- Patient assessment
- Compassion and empathy
- Patient education and counseling
- Infection control measures
- Patient and family advocacy
- Patient care planning
- Precepting
- Advanced cardiac life support (ACLS) certification
- Telemetry monitoring
- Emergency response
- Staff supervision
- Phlebotomy and IV Insertion
- Patient assessments
Certification
- AED and CPR certified through American Heart Association
- BLS: Basic Life Support
- Registered Nurse in Pennsylvania
- Registered Nurse in Delaware
- ACLS: Advanced Cardiac Life Support
- Trauma Certified
LANGUAGES
Spanish | Beginner
CLINICAL EXPERIENCE
- 4 semesters of Med/Surg at Chester County Hospital
- 1 semester of Med/Surg at Taylor Hospital
- 2 weeks of Pediatrics Care at DuPont
- 4 weeks of Long-Term Care/Observing Management at Pocopson Home
- 1 day of Physical Therapy Observation at Pocopson Home
- 2 weeks of Psychiatric Care at Brandywine Hospital
- 2 weeks of Obstetrics Care and 1 day of C-section and vaginal delivery observation at Chester County Hospital
- 2 Weeks of ICU Care at Chester County Hospital
- Attended a 3 hour conference of Nursing Care of Burns
- 1 day observation of Cath Lab at Chester County Hospital
- 1 day observation of OR at Chester County Hospital
- 1 day observation of Ambulatory Care at Chester County Hospital
Timeline
Registered Nurse
ChristianaCare
06.2025 - Current
Registered Nurse
Crozer Chester Medical Center/Prospect Medical Holdings, Inc.
07.2021 - 04.2025
Registered Nurse
Aveanna Healthcare
06.2018 - 07.2021
Caregiver
Home Helpers
08.2014 - 05.2019
Salad Bar Manager
ACME Markets
07.2010 - 09.2014
Associates of Applied Science - Nursing
Delaware County Community College
Associate's - Liberal Arts
Delaware County Community College
Bachelor of Science (B.S.) - Nursing
West Chester University
High School Diploma - US
Garnet Valley High School