Hi, I’m
Ashley Hightower
CARBONDALE,PA
Summary
Devoted personal care professional skilled in fostering client health and convenience through assisting with daily activities and health needs. Driven to promote healthy habits to encourage client well-being by demonstrating healthy habits. Dedicated to applying emerging techniques to derive best possible outcomes. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
14
years of professional experience
Work History
Interim HealthCareBlakley, Pennsylvania
Personal Care Aide
04.2021 - Current
Job overview
- Transported clients to doctor appointments or other outings in a timely manner.
- Provided emotional support to clients by listening to their concerns and providing comfort.
- Administered medications as prescribed by physician.
- Assisted clients with daily activities such as bathing, dressing, and grooming.
- Developed individualized care plans for each client based on needs assessment.
- Observed changes in behavior or physical condition of clients and reported any significant changes promptly to supervisor and nursing staff members.
- Ensured that all safety measures were followed within the home environment at all times.
- Maintained accurate records of services provided, documenting any changes in condition or behaviors observed during visits.
- Acted as an advocate for the rights of patients while upholding all laws pertaining to patient confidentiality.
- Provided ongoing compassionate patient care for each client.
- Maintained daily living standards by assisting clients with personal hygiene needs.
- Supervised medication administration, personal hygiene and other activities of daily living.
- Aided with mobility and independence for disabled individuals and continually monitored safety.
- Improved patient outlook and daily living through compassionate care.
- Developed strong and trusting rapport with patients to facilitate smooth, quality care.
- Reported concerns to nurse supervisor to promote optimal care.
- Met with various caregivers to promote continuous professional development and implement quality treatment strategies.
- Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
- Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges.
- Worked closely with clinical staff to support therapeutic and behavioral plans.
- Built strong and trusting rapport with clients and loved ones.
- Monitored health and well-being of clients and reported significant health changes.
- Recorded client status progress and challenges in logbooks and reports.
- Obtained sources of entertainment for clients to provide full and enjoyable daily activities.
- Maintained detailed records of services performed on clients.
- Monitored clients' activity levels and helped prevent sedentary behavior.
- Instructed family members on how to provide bedside care.
- Provided guidance to students in the classroom setting.
- Helped implement behavior management strategies for individual students.
- Assisted in the implementation of educational programs for special needs children.
- Attended professional development workshops related to job responsibilities.
- Ensured that all safety regulations were followed in the classroom environment.
- Supported students throughout academic instruction and assignments.
- Applied positive reinforcement to redirect negative behaviors.
- Offered students personalized educational, behavioral and emotional support.
- Supplied one-on-one attention to each student during group activities.
- Observed students to help teachers identify potential learning blocks and opportunities for support.
- Assisted with implementation of student's individualized IEP at discretion and direction of teachers and administrators.
- Taught daily life skills and behaviors to students to build practical knowledge.
- Instructed students on usage and care of equipment to prevent injuries.
Tiny Treasures Child Care CenterMayfield, Pennsylvania
Group Supervisor
11.2018 - 03.2021
Job overview
- Provided safe and secure environment for children to learn, play and develop social skills.
- Organized daily activities including arts and crafts, music, sports, educational games and outdoor playtime.
- Supervised students during lunchtime, recess and other school-related events.
- Implemented behavior management strategies to maintain order in the classroom.
- Helped with homework assignments by providing guidance when needed.
- Encouraged positive social interaction between peers through team building activities.
- Incorporated multiculturalism into lesson plans by teaching about different cultures around the world.
- Created a nurturing atmosphere that fosters creativity while promoting self-confidence.
- Maintained accurate records of attendance, student progress, behavioral issues and other related information.
- Fostered an appreciation for learning by engaging students in fun and interactive activities.
- Communicated regularly with parents regarding their child's academic performance or behavioral challenges.
- Participated in professional development opportunities to stay up-to-date on best practices within the field of education.
- Adhered to all safety regulations set forth by local government agencies.
- Utilized technology tools such as computers, tablets or smart boards for instructional purposes.
- Monitored playgrounds during recess times to ensure safety of all children involved.
- Planned and implemented engaging activities to encourage creativity and expression.
- Supported children's emotional and social development, encouraging understanding of others and positive self-concepts.
- Secured indoor and outdoor premises to protect children.
- Guided children through engaging and productive activities to foster fun learning environment.
- Communicated daily with children's parents or guardians about daily activities, behaviors and related issues.
- Sanitized toys and tables to maintain clean, safe environment.
- Assisted children in development of social, communication and problem-solving skills.
- Prepared meals, snacks and refreshments for children according to dietary needs and restrictions.
- Developed and implemented lesson plans and activities for children of various ages.
- Instructed children on good sanitary habits when washing hands, using bathroom or eating.
- Used positive reinforcement and behavior modeling to instill discipline in children.
- Maintained safe play environment.
- Provided nurturing and appropriate environment for children ranging in age from 5 to 11.
- Identified signs of emotional or developmental problems in children to alert parents or guardians.
- Established and maintained safe, supportive and welcoming environments for children of all backgrounds.
- Read stories to children, facilitated discussions and tied books into learning opportunities.
Steve and Irene'sMayfield, Pennsylvania
Food Service Assistant
04.2010 - 11.2018
Job overview
- Assisted in the preparation of food items according to recipes and menus.
- Maintained cleanliness and safety standards in work areas, including floors, equipment, utensils, dishes, and refrigerators.
- Provided customer service by taking orders from customers and answering questions about menu items.
- Cleaned food preparation areas, cooking surfaces, and utensils.
- Organized kitchen equipment for storage or cleaning purposes.
- Prepared salads and cold foods such as sandwiches or wraps.
- Assisted cooks with meal preparations by chopping vegetables or preparing sauces.
- Labeled containers with date of preparation to ensure proper rotation of stock.
- Cleaned and sanitized work areas, equipment, utensils, dishes and silverware.
- Boosted customer satisfaction by quickly addressing and resolving complaints with food or service.
- Completed opening, closing and shift change tasks by following company guidelines.
- Followed staff performance and service standards to deliver consistent and positive customer experiences.
- Prepared sandwiches, specialty items and custom orders to meet guest requests.
- Took orders, prepared foods and processed payments in full-service establishment.
- Sought out and implemented methods to improve food service and team performance.
- Operated cash register to process cash, check and credit card transactions.
- Verified orders and bagged items for easy transport.
- Coordinated guest relations to boost satisfaction and brand loyalty.
- Followed food safety regulations pertaining to sanitation, food handling and storage.
- Performed variety of duties related to food service.
- Maintained professional demeanor during interactions with customers and co-workers.
- Acquired new skills to support team and further accommodate customer needs.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Helped management stay on top of supply needs by sharing information about low or spoiled inventory.
Education
Carbondale Area High SchoolCarbondale, PA
High School Diploma
06.2015
King's CollegeWilkes-barre, PA
Some College (No Degree)
Skills
- Compassionate Client Care
- Behavior Redirection
- Educational Assistance
- Classroom Support
- Special Education Support
- Documentation
- Helping Students With Special Needs
- First Aid and CPR Certified
- Safety Understanding
- Patient
- Student Health and Safety
- Effective Communication
- Reading and Writing Support
- Calm and Patient Demeanor
References
References available upon request.
Timeline
Personal Care Aide
Interim HealthCare
04.2021 - Current
Group Supervisor
Tiny Treasures Child Care Center
11.2018 - 03.2021
Food Service Assistant
Steve and Irene's
04.2010 - 11.2018
Carbondale Area High School
High School Diploma
King's College
Some College (No Degree)