Summary
Overview
Work History
Education
Skills
References
Hobbies and Interests
PROFILE
Timeline
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ASHLEY HILEMON

ASHEVILLE

Summary

Accomplished Health and Wellness Coach with many years of experience guiding clients in high-stress environments to boost motivation, improve outcomes, and implement effective life skills. Effective communicator when interacting with clients, using open-ended questions, SMART goals and reflective listening. Seasoned expert known for consistently encouraging achievement and maintaining relationships. Compassionate health and wellness coach with a proven ability to deliver personalized coaching strategies efficiently and productively. Excel in active listening, empathetic communication, and motivational interviewing to ensure clients achieve sustainable mental, emotional, and physical health improvements.

Overview

20
20
years of professional experience

Work History

Health and Wellness Director

Whipporwill
Asheville
03.2011 - 06.2024
  • Mentored young adults with trauma and mental illnesses, ensuring effective crisis de-escalation and emotional regulation support from 2011 to 2016.
  • Implemented harm reduction techniques and facilitated transportation to behavioral units as necessary.
  • Provided on-call crisis management for staff and patients, supporting timely interventions at all hours.
  • Coached clients on health and wellness from 2016 to 2019, developing independent living plans while managing mental health.
  • Created individualized daily schedules, integrating life skills and stress management techniques for improved coping strategies.
  • Managed medication compliance and coordinated healthcare appointments to promote overall well-being.
  • Promoted to Vice President of Operations in 2019, restructuring business operations to enhance efficiency and increase employment rate by over one-third.
  • Led administrative team, supporting approximately 30 staff members through monthly trainings and revised training manuals.

Private Investigator

Miles Investigations
Los Angeles
09.2004 - 03.2012
  • Executed detailed surveillance operations to collect vital investigative data.
    Served subpoenas effectively to aid legal processes.
    Composed thorough reports summarizing investigative outcomes and insights.
    Conducted extensive background checks and database inquiries for case preparation.
    Engaged in both in-person and online canvassing to enhance evidence collection.
    Demonstrated meticulous attention to detail during court testimonies.
    Handled cases with mentally ill clients, ensuring protection and support throughout investigations.

Education

Bachelors in Criminal Justice - Psychology

Portland State University
Portland, OR
05.2004

Skills

  • Ability to Work in a Team
  • Crisis Managment
  • Ability to Multitask
  • Time Management
  • Critical thinking and problem solving
  • Adaptability
  • Effective Time Management
  • Communication Skills
  • Ability to Work Under Pressure
  • Excellent Communication Skills
  • Leadership and Management
  • Interpersonal Communication Skills
  • Rapport Building
  • Attention to Detail
  • Networking
  • Maintaining Healthy Boundaries
  • Conflict resolution
  • Troubleshooting
  • Self-Directed

References

References available upon request

Hobbies and Interests

I worked as a personal trainer through college earning my ACE and NASM certifications and still enjoy being in the gym but also love the outdoors and have been a mountain biker and hiker for many years! When not outside or being active, I enjoy spending time with my family and traveling.

PROFILE

  • Mental Health
  • Crises Intervention
  • People Management
  • HR Management

Timeline

Health and Wellness Director

Whipporwill
03.2011 - 06.2024

Private Investigator

Miles Investigations
09.2004 - 03.2012

Bachelors in Criminal Justice - Psychology

Portland State University

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