Ashley Hill
Richmond,VA
Summary
Experienced HR and Procurement expert proficient in overseeing comprehensive HR and procurement operations. Specialized in recruitment, documentation processing, procurement contract administration, and compliance. Skilled in report evaluation, policy implementation, and providing management guidance. Accomplished in managing fleet inventory, budget reporting, and financial transactions. Demonstrated success in team leadership and development. A decisive leader and strategic problem solver with exceptional communication and planning abilities.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Program & Operations Supervisor
City Of Richmond
01.2023 - Current
- Completing forms; reviewing and processing variety of personnel actions such as promotions, reallocations, salary changes, etc.; processing, reconciling, and validating departmental payroll; and reviewing and processing differentials, incentives, and bonus pay
- Assisting in the evaluation of reports, decisions, and results of department transactions in relation to established goals
- Recommending new approaches, policies, and procedures to improve the efficiency of the department and services performed.
- Managing the recruitment cycle to include tracking filled and vacant positions, creation of necessary forms; obtaining approvals; coordinating recruitment strategic planning, preparing offer letters; arranging for pre-employment testing; conducting departmental new hire orientation; and administration of written tests and assessments
- Developing and reviewing recruitment advertisements
- Providing consultation, support, guidance, and assistance to management, liaisons, and administrative staff in the assigned area of focus
- Ensuring policies, procedures, and practices are compliant
- Assessing, analyzing, interpreting, enforcing, and ensuring compliance with applicable federal, state, and municipal laws, regulations, and City policies/procedures
- Providing professional procurement and contract administration services
- Ensuring procurement activities comply with policies, procedures, regulations, and laws; identifying strategic sourcing activities to reduce costs; cost/price analysis, collaborating with Minority Business Development staff to further minority business goals; processing items for payments; reviewing forms for accuracy; proofing and editing documents and reports; and maintaining files and records
- Managing pre- and post-award contract functions including cost/price analysis, and administration of contracts
- Collecting and maintaining data on fleet inventory, to include, acquisition, fixed asset recording, maintenance, inspections, replacement and disposition
- Supervised the production of transactions by Management Analysts, Associates
- Responding to internal and external customer queries in the absence of Program and Operations, Manager
- Reviewing and approving finance transactions in absence of Program and Operations Manager
- Reviewing and approving journal vouchers produced by Management Analyst, Associates
- Providing performance management plans for the teams: recruitment, coaching, and evaluating.
- Managed and supervised administrative and daily program operations, complying with policies and regulations.
- Identified program obstacles and communicated possible impacts to the team.
- Facilitated workshops and conducted one-on-one training to educate team members.
Management Analyst, Associate
City Of Richmond
11.2020 - 01.2023
- Ensured compliance with Virginia’s Public Procurement Act (VPPA) and City of Richmond procurement policies by overseeing contractor, vendor, and agency adherence to contractual obligations and internal procedures.
- Managed department transactions and purchases as the lead purchase card holder, streamlining procurement processes and ensuring efficient handling of purchase card requests.
- Provided comprehensive procurement and contract administration services, including cost/price analysis, collaboration with minority business development staff, and management of pre- and post-award contract functions, ensuring adherence to policies and regulations.
- Accomplishments and Impact:
- Received Virginia Contracting Associate (VCA) Certification
Customer Account Management Customer Service Specialist I
Dominion Energy
02.2020 - 11.2020
- Acts as the primary liaison between Dominion and residential customers, adeptly handling a wide range of inquiries from basic to intricate, including high bill disputes, with a focus on delivering exceptional customer service.
- Efficiently manages company processes on behalf of customers, facilitating service requests, bill adjustments, and dispute resolutions, ensuring seamless coordination and integration of services.
- Provides expert guidance to customers on electric services, including rate application, equipment options, and cost considerations, while actively contributing to resolving power quality issues and educating customers on consumption patterns to address high bill concerns.
Procurement Specialist
Richmond Behavioral Health Authority
06.2019 - 12.2019
Administrative Assistant
Virginia Community College System
09.2016 - 06.2019
Financial Operations Analyst
Richmond Public Schools, Facility Services
09.2013 - 09.2016
Education
Bachelor of Science - Business
Virginia Union University
Richmond, VA05.2009
Skills
- HR and recruitment
- Policy development and compliance
- Federal, state, and municipal laws and regulations
- Contract administration
- Fleet management
- Measuring and achieving results
- Improving departmental efficiency
- Strategize Business Plans
- Performance Monitoring and Evaluation
- Supplier Monitoring
- Policy Development and Enforcement
- Process Development and Streamlining
- Finance and Accounting Oversight
- Program Optimization
- Business Leadership
- Project Management
- Operations Management
Certification
- Virginia Contracting Associate - Certification
- Virginia Contract Administration Risk Management - Certification
Timeline
Program & Operations Supervisor
City Of Richmond
01.2023 - Current
Management Analyst, Associate
City Of Richmond
11.2020 - 01.2023
Customer Account Management Customer Service Specialist I
Dominion Energy
02.2020 - 11.2020
Procurement Specialist
Richmond Behavioral Health Authority
06.2019 - 12.2019
Administrative Assistant
Virginia Community College System
09.2016 - 06.2019
Financial Operations Analyst
Richmond Public Schools, Facility Services
09.2013 - 09.2016
Bachelor of Science - Business
Virginia Union University