Ashley Hill
Peoria,AZ
Summary
Discerning finance manager with two years of hands-on experience in financial management and program leadership. Familiar with regulatory requirements and optimal approaches for keeping systems current and compliant. Forward-thinking leader, responsive to changing demands. Seasoned financial management professional with proven expertise in accounting processes, systems oversight, and compliance reporting. Knowledgeable about AP/AR, contract administration, budgeting, and all other aspects of successful financial operations. Talented team builder and supervisor with the expertise to develop and maintain consistent, accurate, and legal accounting structures. Service-oriented professional focused on delivering exceptional customer experiences to drive consistent revenue growth. Coordinates resources to meet expected business and customer demands. Sales expert, organized decision-maker and strategic planner with top-notch interpersonal and communication skills. Results-oriented General Manager with a focus on operational efficiency, customer satisfaction, and team leadership. Proven ability to develop and implement effective procedures that drive performance and enhance service quality.
Overview
6
6
years of professional experience
Work History
General Manager
Speedy Cash
Phoenix, Arizona
05.2025 - Current
- Oversaw daily operations and ensured compliance with company policies.
- Managed staff schedules and coordinated training programs for team members.
- Developed and implemented operational procedures to enhance efficiency.
- Monitored inventory levels and ordered supplies as needed to meet demand.
- Resolved customer inquiries and complaints to maintain service quality.
- Fostered a positive work environment by promoting teamwork and communication.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Resolved customer complaints quickly while maintaining high quality standards of service delivery.
- Trained employees on duties, policies and procedures.
- Created schedules and monitored payroll to remain within budget.
- Established and maintained effective communication with staff members to ensure efficient operations.
- Administered employee discipline through verbal and written warnings.
- Created a positive work environment by developing team building activities that encouraged collaboration among departments.
- Built and maintained loyal, long-term customer relationships through effective account management.
- Guided management and supervisory staff to promote smooth operations.
- Delivered exceptional client experiences through hands-on leadership of associates and managers.
- Developed service and sales strategies to improve retention and revenue.
- Delegated work to staff, setting priorities and goals.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Finance Manager
Pride Motorsports LLC
Phoenix , AZ
03.2020 - 01.2022
- Identified interest rates and loan terms by reviewing and analyzing client credit.
- Assessed client needs and developed specific strategies to establish financial capabilities.
- Approved and qualified applications for financing, closed sales contracts and cross-sold insurance products while complying with state laws.
- Teamed with sales managers and sales consultants to create positive atmosphere, resulting in maximum profitability and customer satisfaction.
- Inspected client financial reports and implemented comprehensive systems to align with customer needs and boost sales.
- Funded deals efficiently and economically by using different funding platforms.
- Reviewed applications against established parameters to determine approval, rejection or modification requirements.
Assistant
Pride Motorsports LLC
Phoenix, AZ
03.2019 - 03.2020
- Set up and maintained physical and electronic filing systems to maintain organizational efficiency.
- Managed phone calls from clients during executives' absences and delivered informative answers to questions.
- Communicated with vendors to place and receive orders, request services and deliver instructions from office management.
- Produced and distributed memos, newsletters, email updates and other forms of communication.
- Handled data entry tasks with high levels of speed and accuracy.
- Organized personal tasks to free up executive to handle professional matters.
- Coordinated resources, documents and schedules to meet challenging deadlines.
- Kept front desk presentable, managing incoming calls and visitors with utmost professionalism.
Education
High School Diploma -
Betty Fairfax High School
Laveen, AZ05.2011
Skills
- Customer satisfaction
- Departmental oversight
- DealerCenter financing platform
- Title laws
- Customer financing
- Deal structuring
- Lender relationships
- Electronic contracting
- Verbal and written communication
- Financing expertise
- Proficient in Microsoft Word
- Microsoft Access and Dynamics
- Desk Manager financing platform
- Auto Track financing platform
- Employee training
- Team leadership
- Effective communication
- Decision making
- Adaptability
- Conflict resolution
- Relationship building
- Time management
- Problem solving
- Sales expertise
- Data review
- Interpersonal skills
- Leadership and team building
- Staff training
- Customer relations
- Client relations
- Staff training/development
- Team building
- Performance evaluations
- Staff motivation
- Strategic planning
- Employee scheduling
- Leadership
- Advertising and marketing
- Contract negotiations
Languages
Spanish
Limited
References
References available upon request.
Timeline
General Manager
Speedy Cash
05.2025 - Current
Finance Manager
Pride Motorsports LLC
03.2020 - 01.2022
Assistant
Pride Motorsports LLC
03.2019 - 03.2020
High School Diploma -
Betty Fairfax High School
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