Ashley Hillock
Tampa,FL
Overview
5
5
years of professional experience
Work History
Executive Coordinator
Florida Connections Academy
04.2021 - Current
- Developed team-wide SOPs to establish unified processes across departments resulting in reduced OT of direct reports by 75% within one year.
- Conducted mid-year and annual performance reviews, and collaborated with Exec. team on employee performance.
- Developed mentor-mentee style relationships with direct reports, delegating to individual team member's strengths.
- Implemented people-related services, policies, and programs through coordination with cross-departmental stakeholders.
- Ensured company compliance with local, state, and federal laws and established organizational standards.
- Evaluated operational practices and identified improvement opportunities to develop revisions for systems and procedures with organization wide impact.
Administrative Assistant
Florida Connections Academy
08.2019 - 04.2021
- Collaborated across departments to ensure accurate records management for over 1,000 students.
- Facilitated timely delivery of special projects to meet organizational and departmental objectives.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Established methods for improving daily operations, communications with clients, record-keeping, and data entry.
- Acted as interim office manager for four months, responsible for all daily operations, while maintaining current role.
Education
Bachelor of Science - Psychology
University of Central Florida
Orlando, FLSkills
- Project Management
- Solution Coordination
- Team Development
- Reporting and Analysis
- Operations Improvement
- G Suite and Microsoft Office
Timeline
Executive Coordinator
Florida Connections Academy
04.2021 - Current
Administrative Assistant
Florida Connections Academy
08.2019 - 04.2021
Bachelor of Science - Psychology
University of Central Florida
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