Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Ashley Whiteside

14002 Satinwood Way,SC

Summary

At Blue Ridge Health, I excelled as a Practice Manager, enhancing patient satisfaction and team performance through empathetic problem-solving and effective communication. I spearheaded financial strategies, boosting revenue and optimizing budgets, while my expertise in practice management and staff leadership drove significant operational improvements.

Overview

1
1
Certification

Work History

Practice Manager

Blue Ridge Health
  • Addressed patient concerns promptly and professionally, demonstrating empathy and excellent problem-solving skills.
  • Managed daily practice operations to optimize appointment scheduling, patient records management and billing functions.
  • Ordered all office supplies and kept check on inventory levels.
  • Facilitated communication between staff members, fostering a collaborative work environment that improved overall team performance.
  • Developed strong relationships with patients, ensuring a high level of care and satisfaction throughout their experience.
  • Developed close working relationships with front office and back office staff.
  • Evaluated practice workflows regularly to identify areas for improvement and implement necessary changes efficiently.
  • Oversaw the hiring process for new employees, selecting candidates who aligned with the practice''s mission and values.
  • Oversaw accounting, budgeting, and financial reporting.
  • Coordinated with physicians to optimize appointment schedules and maximize daily patient flow.
  • Managed office budget, reducing unnecessary expenses and allocating funds for necessary improvements.
  • Improved practice revenue through effective financial management and strategic cost reductions.
  • Coordinated with insurance providers to streamline the billing process and minimize any delays in reimbursement.

Education

High School Diploma -

Haywood Community College
Clyde, NC
05.2011

Skills

  • Practice management
  • Budget oversight
  • Staff management
  • Schedule management
  • Employee performance
  • Electronic health records
  • Payroll administration

Certification

Medical Assistant

CPR

Addiction specialist

Timeline

Practice Manager

Blue Ridge Health

High School Diploma -

Haywood Community College
Ashley Whiteside