Ashley Hobbs
Titusvile ,Florida
Summary
Motivated professional with several years of experience offering office support in industry. Energetic and reputable individual possessing strong work ethic, professional demeanor and superb initiative. Exceptional customer service and decision-making skills.
Overview
10
10
years of professional experience
Work History
Office Administrator
Cocoa Adventist Christian Academy
Cocoa , FL
2024.01 - Current
- Organized monthly staff meetings ensuring agendas were distributed in advance.
- Organized and maintained filing systems, including electronic databases and records.
- Monitored office equipment maintenance contracts ensuring all equipment is serviced regularly according to manufacturer's guidelines.
- Composed correspondence such as letters, emails, memos, reports and other documents.
- Maintained supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies.
- Greeted visitors warmly upon arrival at the office premises.
- Assisted with budget preparation by providing data entry support into financial tracking system.
- Compiled data and prepared reports using Microsoft Word, Excel, Access, Outlook, and PowerPoint.
Server Manager
Salt Life Food Shack
Fernandina Beach , Florida
2021.07 - 2023.11
- Ensured compliance with all health department regulations related to food handling and storage procedures.
- Performed opening and closing duties including setting up dining areas, restocking shelves, cleaning kitchen equipment.
- Checked stock levels throughout the day to ensure adequate supplies were available at all times.
- Provided training and guidance to new staff members on food safety, customer service, and restaurant policies.
- Performed basic math calculations when computing bills for customers' meals.
- Assisted other wait staff members in times of heavy customer traffic.
- Processed payments accurately using cash registers or POS systems.
- Answered questions about menu items, ingredients, and pricing.
Call Center
Dish Network / Direct Tv Retailer
Callahan , FL
2014.03 - 2019.06
- Resolved complex problems by working with other departments to provide solutions that meet customer needs.
- Resolved customer complaints promptly and efficiently.
- Answered customer inquiries via phone, email, and chat.
- Performed administrative tasks such as filing paperwork, updating databases and generating reports.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Compiled data and prepared reports using Microsoft Word, Excel, Access, Outlook, and PowerPoint.
- Maintained a database of prospective customers using CRM tools like Salesforce.
- Generated qualified leads through cold calling, networking, and referrals.
Education
Cosmetologist License - Cosmetology
The School of Paul Mitchell
Jacksonville Florida2007-08
English, Science, History, Math
West Nassau County High School
Callahan, FL2006-05
Skills
- Excel proficiency
- MS Word, Excel, and Outlook
- Organization and Time Management
- Teamwork and Collaboration
- Exceptional customer service
- Spreadsheet development
- Word Processing
- Technical Support
Timeline
Office Administrator
Cocoa Adventist Christian Academy
2024.01 - Current
Server Manager
Salt Life Food Shack
2021.07 - 2023.11
Call Center
Dish Network / Direct Tv Retailer
2014.03 - 2019.06
Cosmetologist License - Cosmetology
The School of Paul Mitchell
English, Science, History, Math
West Nassau County High School
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