Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ashley Hoberg

Fort Pierre

Summary

Dynamic Medical Billing and Records Coordinator at Windsor Imaging, recognized for enhancing record accuracy and implementing a standardized classification system. Demonstrated leadership in safeguarding sensitive information and optimizing records management. Proven customer service skills complemented by strong clerical abilities, ensuring compliance with HIPAA regulations and fostering a welcoming environment for patients.

Overview

5
5
years of professional experience

Work History

MEDICAL BILLING/Records Coordinator

WINDSOR IMAGING
09.2023 - Current
  • Improved accuracy in record-keeping by conducting regular audits and updating outdated information.
  • Developed strategies for long-term preservation of vital records, safeguarding crucial information against potential loss or damage over time.
  • Reduced errors in record categorization by implementing a standardized classification system across all departments.
  • Served as primary contact person for inquiries relating to company records from both internal and external stakeholders.
  • Scanned paper records to transfer to digital filing systems.
  • Safeguarded sensitive information from unauthorized access using encryption technologies and strict adherence to confidentiality policies.
  • Served as a subject matter expert within the organization, providing guidance and support to colleagues across departments on all aspects of records management best practices.
  • Maintained and updated records through dedicated digital database.
  • Maintained accuracy, completeness, and security for medical records and health information.
  • Verified accuracy of patient information in medical records.
  • Identified new methods to optimize medical records management.

Medical Receptionist

Hope Imaging
02.2021 - 11.2021
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Checked patient insurance, demographic, and health history to keep information current.
  • Helped patients complete necessary medical forms and documentation.
  • Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Maintained current and accurate medical records for patients.
  • Provided compassionate customer service, creating a welcoming atmosphere for patients and their families.
  • Answered phone calls and messages for [Number]-physician [Type] medical facility, scheduling appointments, and handling patient inquiries.
  • Obtained payments from patients and scanned identification and insurance cards.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Improved accuracy of patient data with meticulous record-keeping.
  • Enhanced patient understanding by providing clear explanations of treatment procedures.

Education

MEDICAL BILLING AND CODING - MEDICAL BILLING

BUCKEYE CAREER CENTER
New Philadelphia, OH
05-2017

Skills

  • Leadership qualities
  • Policy adherence
  • Clerical skills
  • Appointment scheduling
  • Document scanning
  • Filing system organization
  • Information retrieval
  • Teamwork
  • Customer service
  • Software knowledge
  • File maintenance
  • Records management

Timeline

MEDICAL BILLING/Records Coordinator

WINDSOR IMAGING
09.2023 - Current

Medical Receptionist

Hope Imaging
02.2021 - 11.2021

MEDICAL BILLING AND CODING - MEDICAL BILLING

BUCKEYE CAREER CENTER

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