Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Ashley Holden

Pahokee,FL

Summary

Compassionate and highly motivated Health Science graduate with extensive experience in youth case management, crisis intervention, caregiving, and administrative coordination. Proven ability to remain composed under pressure, maintain confidentiality, and work collaboratively with interdisciplinary teams. Eager to transition into nursing to apply a strong foundation in healthcare systems and a passion for improving patient outcomes.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Juvenile Probation Officer

Florida Department of Juvenile Justice
10.2020 - Current
  • Develop and manage case plans for at-risk youth in collaboration with families, legal professionals, and healthcare providers.
  • Conduct risk assessments, facilitate multidisciplinary team meetings, and provide crisis response during high-stress incidents.
  • Ensure legal compliance with HIPAA and juvenile privacy regulations.
  • Maintain accurate case documentation and submit timely reports using state tracking systems.

Substitute Teacher

Kelly Services
03.2019 - 09.2020
  • Delivered instructional support in academic classrooms across grade levels.
  • Implemented lesson plans, maintained behavioral and performance records, and utilized educational software to enhance learning.
  • Demonstrated professionalism and adaptability in diverse educational settings.

Childcare Assistant

Vivian Morrison Family Daycare
01.2018 - 12.2019
  • Supported daily care of young children, including meal distribution, nap supervision, and outdoor playtime.
  • Led group activities such as carpet time to promote early childhood development.
  • Maintained a nurturing environment that fostered emotional and cognitive growth.

Education

Bachelor of Science - Health Sciences

Florida A&M University
Tallahassee, FL
12.2017

Certificate of Completion - Rehabilitation Services Management Track

Florida A&M University
Tallahassee, FL
12.2017

Skills

  • Strong verbal and written communication
  • Crisis intervention and case management
  • HIPAA and confidentiality compliance
  • Electronic documentation and report writing
  • Microsoft Office Suite (Outlook, Word, Excel, Teams)
  • Multitasking in high-pressure environments
  • Childcare and patient supervision support

Certification

Basic Life Support (BLS), American Heart Association, 04/01/27

Timeline

Juvenile Probation Officer

Florida Department of Juvenile Justice
10.2020 - Current

Substitute Teacher

Kelly Services
03.2019 - 09.2020

Childcare Assistant

Vivian Morrison Family Daycare
01.2018 - 12.2019

Bachelor of Science - Health Sciences

Florida A&M University

Certificate of Completion - Rehabilitation Services Management Track

Florida A&M University