Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
12
12
years of professional experience
1
1
Certification
Work History
IT Audit and Security Lead
Blue Cross and Blue Shield Association
Chicago, IL
01.2024 - Current
Led audit projects for vendor security, cloud governance, generative artificial intelligence, and medical prescription drug program governance, completing four audits in under six months.
Managed 3-5 projects simultaneously while supporting leadership on special initiatives.
Developed comprehensive audit plans utilizing industry frameworks (i.e., NIST, COSO, ISO, CIS, COBIT, and IIA) to evaluate IT control effectiveness.
Communicated audit findings and actionable recommendations to management and stakeholders.
Created an artificial intelligence audit program, establishing a five-year roadmap for continuous auditing improvements.
IT Audit Manager
GE Healthcare
Chicago, IL
08.2022 - 11.2024
Executed IT audits on data management, cloud governance, and data center security for GE Healthcare, identifying access management flaws and implementing necessary controls.
Collaborated with clients to develop actionable recommendations, improving overall audit posture.
Directed team of 3-4 auditors by providing guidance and training, strengthening technical competencies.
Revised issue management process within audit department, increasing accountability and reducing issue closure timelines.
Assisted in annual risk assessment through stakeholder inquiries and interviews, analyzing organizational risks based on impact and likelihood.
IT Manager
Whirlpool
Benton Harbor, MI
07.2021 - 04.2024
Managed projects for Whirlpool Corporation's Supply Chain, increasing productivity and information access for procurement teams and vendors.
Administered global deployment of Supply Chain Raw Materials system, transitioning legacy systems to cloud in Latin America, Europe, Asia, and US.
Facilitated vendor due diligence for 26 information requests and 4 proposal assessments, achieving $150K cost savings through successful implementation of global supply chain visibility platform.
Optimized resource allocation across portfolio to enhance efficiency and effectiveness while overseeing project flow aligned with strategic priorities.
Developed and monitored detailed project plans to ensure alignment with strategic goals while overseeing selection, prioritization, and governance of multiple projects.
Senior Security Analyst
Whirlpool
Benton Ha, Mic
09.2020 - 07.2021
Achieved significant cost savings and standardization through oversight of cybersecurity initiatives.
Generated annual savings of $50K by transitioning SSL certificate vendor.
Implemented a unified global project plan by establishing project methodology for department.
Monitored alerts and unusual behavior through analysis in Splunk SIEM tool.
Senior IT Auditor
Rockwell Automation
Milwaukee, WI
06.2019 - 09.2020
Executed and enhanced department audit lifecycle phases for planning, fieldwork, reporting, and closure across multiple domains.
Developed recommendations and remediation plans addressing critical risks in mobile device management, secure development environments, social media, insider threats, disaster recovery, data loss prevention, and cloud services.
Facilitated visibility into critical roadblocks, enabling faster team adjustments and responses.
IT Auditor
Rockwell Automation
Milwaukee , WI
02.2018 - 06.2019
Enhanced department customer service and quality metrics (from 3.2 to 3.7 out of 5) by surpassing audit timelines, ensuring clear transparency, cultivating strong relationships, and establishing recurring touch points with key stakeholders.
Introduced audit scrum practices to optimize planning and improve accuracy of audit timelines.
Business Analyst
Robert W. Baird
Milwaukee, WI
05.2015 - 02.2018
Led Salesforce data conversion deployment for Asset Management and Investment Banking, optimizing functionality and reducing maintenance costs.
Facilitated stakeholder working sessions to achieve consensus on business requirements and portfolio prioritization.
Maximized project value across two portfolios, ensuring alignment with organizational objectives and leadership coordination.
Oversaw request management activities, including prioritization, approvals, and resource allocation for accurate submissions.
Monitored metrics for process efficiency, quality, and cycle time, using insights for continuous improvement.
Tracked overall health and status of project portfolios to inform stakeholders of progress and challenges.
Business Analyst Intern
Robert W. Baird
Milwaukee, WI
04.2014 - 05.2015
Developed process flow maps to enhance departmental knowledge and project management efficiency.
Conducted data analysis on large data sets, identifying errors and clarifying financial information.
Created mock-ups for stakeholders to gather feedback and confirm requirements before development.
IT Client Service Intern
Robert W. Baird
Milwaukee, WI
04.2013 - 04.2014
Troubleshot issues for employees across all levels, resolving problems on mobile, PC, and Mac devices.
Prepared returned or expired devices for vendor shipment by performing data wipes.
Configured workstations for new employees, ensuring availability of monitors, PCs, mobile phones, and required software.
Education
MBA - Business Administration And Management
Cardinal Stritch University
Milwaukee, WI
05-2020
BBA - Information Technology Management
University of Wisconsin Milwaukee
Milwaukee, WI
05-2015
Skills
IT audit and risk assessment
Audit planning and project management
Stakeholder communication and team leadership
Process optimization
Data analysis
Certification
Certified Risk Information Security Control (CRISC) - 2025
Certified Information Systems Auditor (CISA) - 2020
Senior Program Manager, Clinical Operations at Blue Cross Blue Shield AssociationSenior Program Manager, Clinical Operations at Blue Cross Blue Shield Association