Jessica Morgan
Roanoke,AL
Summary
Well-qualified Human Resource Specialist with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
11
11
years of professional experience
Work History
Regional Manager
Surge Staffing
03.2021 - 07.2024
- Provide HR advisory services within the Office of Inspector General to mid-level and senior level managers.
- Serve as subject matter expert within the Talent and Acquisitions team regarding hiring authorities and flexibilities within Merit Staffing Procedures and Delegated Examining.
- Provide knowledgeable and effective advisory services to managers and senior leaders related to topics of Staffing and Recruitment, Classifications, Position Management, Special Emphasis Programs and Selective Placement Programs.
- Review and determine if potential candidates files are prepared correctly based upon the policies and regulations
- Review and revise Position Description's (PD) to create job analysis and job announcements for open positions for open vacancy announcement candidates.
- Voluntarily led the development of Onboarding Programs for Supervisors, Training and Development, Leadership Development, Social Media Recruitment and New Employee Orientation programs within the Human Resource Management Division.
HR Specialist
Daedong Hilex
08.2019 - 03.2021
- Marketing- Devised marketing and branding initiatives to increase agency advertisement and visibility among different job boards.
- Facilitate information sessions on various topics such as resume writing, internship programs, use of USAJobs.gov and interviewing skills.
- Devise recruitment strategies and develop tactical plans to complete recruitment projects.
- Research, develop and manage recruiting and internship programs.
- Attend recruitment events to market and brand the agency among jobseekers.
- Resolved employee complaints and grievances successfully through mediation and collaboration.
- Fielded employee inquiries related to insurance, pension plan, vacation, sick leave and employee assistance.
- Assisted employees in resolving conflicts through mediation services, leading to improved working relationships among team members.
- Managed payroll processing and benefits to compensate employees for service rendered.
CNA Instructor
Southern Bliss Homecare
01.2014 - 08.2019
- Improved pass rates for certification exams by providing comprehensive instruction and targeted feedback.
- Increased student satisfaction by fostering a supportive and inclusive learning environment that catered to individual needs and goals.
- Evaluated student performance through assessments, adjusting instructional strategies to optimize learning outcomes.
- Facilitated strong communication between students, instructors, and administrative staff, streamlining processes and enhancing overall program efficiency.
- Promoted teamwork among students through group projects, reinforcing collaboration skills necessary for success in healthcare settings.
Education
GED -
Southern Union Community College
Wadley, AL05.2009
Skills
- HR Advisory Services
- Strategic Recruitment Planning
- HR Policies & Procedures
- Staff Recruitment & Retention
- HR Program/Project Management
- Orientation & Onboarding
- Performance Management
- Delegated Examining
- Classification and Position Management
- Special Emphasis Programs
- MS Office (Word, Excel, PowerPoint, Access, Outlook)
- Excellent interpersonal and coaching skills
- Recruiting and selection techniques
- Proficient communicator
- Talent assessments
- Leadership Development
- Delegated Examining
- Social Media management and recruitment
- Paycom
- ADP Workforce
Skills
Agency marketing and branding, Human Resource Management, Human Resources, critical and analytical thinking, Leadership Development, Lead HR Special
Timeline
Regional Manager
Surge Staffing
03.2021 - 07.2024
HR Specialist
Daedong Hilex
08.2019 - 03.2021
CNA Instructor
Southern Bliss Homecare
01.2014 - 08.2019
GED -
Southern Union Community College