Summary
Overview
Work History
Education
Skills
References
Other
Activities
Certification
Timeline
Generic

Ashley Holloway

Magnolia,NJ

Summary

Dedicated Team Leader with expertise in quality assurance initiatives, issue resolution and interpersonal communication. Proficient with project management, personnel training and production scheduling. Sets example for work ethic, punctuality and quality.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Team Lead Ancillary Support Staff for Perianesthesia

Pennsylvania Hospital
04.2022 - Current
  • Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service
  • Assures that staff are appropriately assigned throughout the day in collaboration and coordination with perianesthesia staff, service line clinical coordinators, and perianesthesia nursing leadership
  • Clean up and maintenance of equipment used to support patient care in all perioperative locations
  • Develops strategies to increase team productivity and improve customer service levels
  • Coordinates resources across multiple teams to achieve project goals
  • Implements strategies to take advantage of new opportunities
  • Interviewed and selected potential new team members from list of candidates recommended by recruitment team
  • Supports competence of all staff for appropriate preparation and closure of the perianesthesia areas
  • Has responsibility for oversight in ordering and stocking supplies used by perianesthesia staff
  • Delegates tasks appropriately according to individual skill sets

Unit Clerk/Medical Secretary

Pennsylvania Hospital
09.2012 - 04.2022
  • Facilitates patients up to Pre Op Holding in a timely manner
  • Communicates with clinical coordinators on a daily basis
  • Works closely with Nurse Liaison to provide patient satisfaction
  • Orders supplies for Pre OP Holding
  • Help coordinate appointment times for patients coming in for surgery
  • Maintains composure in a fast-paced environment
  • Coordinates with OR Desk, nurses, and surgeons to ensure efficient patient flow
  • Entering Estar schedules for all nurses and ancillary staff
  • Greets families with a friendly smile waiting for loved ones having surgery
  • Offers compassion when providing patient updates
  • Assists a team in maintaining an efficient flow for Covid testing via ensuring safe delivery of the tests to lab and sanitizing between patients for a clean environment

Education

Bachelor of Science - Organizational Leadership

Wilmington University
10-2026

Diploma -

Cherry Hill East High School
01.2009

Skills

  • Schedule Management
  • Workplace Safety
  • Diversity and Inclusion
  • Employee Engagement
  • Process Improvement
  • Staff Management
  • Strategic Planning
  • Performance monitoring

References

AVAILABLE UPON REQUEST

Other

  • Recipient of the 2017 Pennsylvania Hospital Patient Advocacy Award
  • Press Ganey feedback 'Ashley is absolutely an amazing person, compassionate and listens to the family. Honestly, there are not enough words to express the gratitude that I have.'
  • BLS Certificate

Activities

  • Orient new employees
  • Member of scheduling committee for 100+ employees
  • Member of staffing engagement for the unit
  • Hand Hygiene observer
  • Rolled out new patient progression tool working together with other departments (Way 2 Health)

Certification

  • Basic Life Support

Timeline

Team Lead Ancillary Support Staff for Perianesthesia

Pennsylvania Hospital
04.2022 - Current

Unit Clerk/Medical Secretary

Pennsylvania Hospital
09.2012 - 04.2022

Bachelor of Science - Organizational Leadership

Wilmington University

Diploma -

Cherry Hill East High School

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Ashley Holloway