Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Staffing/Medical Records Manager
North Strabane Rehab And Wellness
Canonsburg, PA
07.2019 - Current
Abstracted information from records as authorized or requested by insurance companies and other third-party payers.
Created and maintained safeguards against unauthorized access and use of computer-based medical records.
Evaluated requests for information and maintained and tracked releases to comply with federal and state laws.
Liaised with [Job title] to discuss medical records and budget issues.
Reported personnel needs to [Job title] to fill vacant or upcoming vacant positions.
Scheduled and conducted educational programs to explain and discuss documentation policies and practices.
Communicated with patients, ensuring that medical information was kept private.
Developed and updated policies and procedures, maintaining compliance with statutory, regulatory and local, state and federal guidelines relating to HIPAA, benefits administration and general liability.
Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
Filled all holes and shifts needed to be filled to make sure schedule for staff was prepared and good.
Answered all call offs and immediately found help when needed.
Business Office Manager
North Strabane Rehab And Wellness
Canonsburg, PA
04.2017 - 06.2021
Maximized cash flow through optimal billing and collection processes.
Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Utilized company's accounting systems to review reports and prepare assessments.
Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
Established and developed strong administrative team by delivering ongoing coaching and motivation and fostering career advancement.
Monitored and evaluated personnel performance to complete annual reviews, recommend advancement or address productivity concerns.
Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.
Delegated tasks to administrative support staff to organize and improve office efficiency.