Summary
Overview
Work History
Education
Skills
Accomplishments
References
Timeline
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Ashley Holt

Londonderry,New Hampshire

Summary

Friendly and dependable customer service professional with diverse experience in fast-paced environments, including retail, education, and childcare. Skilled in creating positive client experiences, resolving issues with patience and professionalism, and communicating clearly with people of all ages. Strong background in multitasking, managing responsibilities independently, and adapting quickly to new roles. Passionate about helping others and ready to bring energy, organization, and a people-first attitude to a dynamic retail team.

Overview

6
6
years of professional experience

Work History

Babysitter

Private Families
Andover, MA
06.2024 - Current
  • Demonstrated patience and understanding while addressing children's concerns or conflicts.
  • Responsibly watched children while parents were out.
  • Maintaining a positive attitude while being patient and understanding with the children.
  • Using problem-solving skills to anticipate potential issues before they arise.

Substitute Teacher, K-5

Lowell Public Schools
Lowell, MA
12.2023 - 12.2024
  • Facilitated classroom activities and lessons for diverse student groups.
  • Managed student behavior to maintain a positive learning environment.
  • Assisted teachers in implementing lesson plans and instructional materials.
  • Supervised students during lunch, recess, and other non-instructional periods.

Customer Service Cashier

Chucksters
Hooksett, New Hampshire
04.2019 - 08.2024
  • Processed customer transactions efficiently at entertainment-focused facility.
  • Assisted customers with inquiries and provided product information.
  • Maintained cash register accuracy and balanced cash drawers daily.
  • Handled customer complaints professionally and resolved issues promptly.
  • Collaborated with team members to ensure smooth operation during peak hours.
  • Managed inventory levels and restocked merchandise as needed.
  • Ensured cleanliness and organization of checkout area for optimal customer experience.
  • Trained new cashiers on operational procedures and customer service standards.

Education

Human Development & Huma Services, Elementary Ed.

Merrimack College
North Andover, MA
06-2026

Skills

  • Reliability
  • Maintaining a safe environment
  • Early childhood education
  • Conflict resolution
  • Customer engagement
  • Team collaboration
  • Strong work ethic
  • Multitasking and organization
  • Positive and professional

Accomplishments

  • Leadership Role- Merrimack College Dance Team Captain (2024 to Current)
  • Dean’s List – Merrimack College (Spring Semester/2025)
  • Trained New Employees or Mentored Peers
  • Increased Sales or Client Engagement (helped with events, promos, etc)

References

References available upon request.

Timeline

Babysitter

Private Families
06.2024 - Current

Substitute Teacher, K-5

Lowell Public Schools
12.2023 - 12.2024

Customer Service Cashier

Chucksters
04.2019 - 08.2024

Human Development & Huma Services, Elementary Ed.

Merrimack College