Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ashley Horton

Boone

Summary

Dynamic Support Specialist with a proven track record at Life Alliance, excelling in empathetic communication and conflict resolution. Skilled in developing personalized routines that enhance client independence and engagement. Committed to fostering a safe environment while maintaining accurate documentation, ensuring clients thrive in their daily lives.

Overview

5
5
years of professional experience

Work History

Support Specialist

Life Alliance
05.2025 - Current
  • Provide daily support to individuals with autism, focusing on life skills, communication, and independence.
  • Teach essential skills including reading, money management, personal hygiene, and basic home maintenance.
  • Assist with activities of daily living (ADLs), including bathing, dressing, and incontinence care (e.g., changing adult diapers).
  • Develop and implement personalized routines and behavior strategies tailored to each individual's needs.
  • Support clients in participating in community outings, recreational activities, and social engagement to promote inclusion and confidence.
  • Maintain accurate documentation of client progress, behaviors, and activities.
  • Foster a safe, respectful, and supportive environment that encourages growth and independence.

Intern

The Esther House
05.2024 - 08.2024
  • Assisted survivors of domestic violence through safety planning, crisis intervention, and emotional support.
  • Responded to crisis hotline calls with empathy and professionalism, providing immediate resources and guidance.
  • Facilitated empowerment-based programming, including self-love workshops and trauma-informed yoga sessions.
  • Supported clients with job readiness skills such as resume building, job searching, and interview preparation.
  • Collaborated on fundraising events and community outreach initiatives to raise awareness and support services.
  • Maintained confidentiality and upheld trauma-informed care principles in all client interactions.
  • Worked closely with shelter staff to ensure a safe, supportive, and healing environment for residents.

Live-Out Nanny

Fallon Tucker
02.2020 - 08.2022
  • Provided attentive, nurturing care for children, supporting their emotional, social, and cognitive development.
  • Designed and led age-appropriate crafts and activities focused on strengthening fine motor skills and creativity.
  • Maintained a safe, structured environment while promoting positive behavior and independence.
  • Assisted with daily routines, including meals, hygiene, naptime, and transportation to activities.
  • Communicated regularly with parents to share developmental milestones, daily updates, and any concerns.
  • Encouraged early learning through play-based activities, storytelling, and hands-on exploration.
  • Adapted care routines and activities to meet each child’s individual needs and developmental stage.

Sales and Ice Cream Associate

Advertise It
05.2020 - 09.2020
  • Provided friendly customer service in a dual-role position within a combination ice cream shop and clothing boutique.
  • Scooped and served ice cream while maintaining cleanliness and food safety standards.
  • Assisted customers with clothing selections, sizes, and purchases, ensuring a positive shopping experience.
  • Operated the cash register and handled transactions for both food and retail items.
  • Restocked merchandise and inventory, organized displays, and maintained store appearance.
  • Balanced multitasking between food service and retail responsibilities in a fast-paced environment.

Education

South Stanly High School
Norwood, Nc
05-2022

Skills

    Empathetic Communication

    Child & Youth Engagement

    Conflict Resolution

    Team Collaboration

    Adaptability

    Cultural Sensitivity

    Basic Case Documentation

    Confidentiality Awareness

    Time Management

    problem-solving

Timeline

Support Specialist

Life Alliance
05.2025 - Current

Intern

The Esther House
05.2024 - 08.2024

Sales and Ice Cream Associate

Advertise It
05.2020 - 09.2020

Live-Out Nanny

Fallon Tucker
02.2020 - 08.2022

South Stanly High School

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