Ashley Houlik
Chandler,AZ
Summary
Dedicated Patient Care Technician with a proven track record at Chandler Regional Medical Center, enhancing patient satisfaction and streamlining healthcare workflows. Expert in vital signs monitoring and skilled in creating a supportive environment for patients. Demonstrated ability to improve efficiency by training peers and supporting nursing staff, significantly contributing to the hospital's patient care standards.
Overview
19
19
years of professional experience
Work History
Patient Care Technician/Unit HUC
Chandler Regional Medical Center
01.2006 - Current
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
- Supported compliance with hospital policies by accurately entering data into electronic health record systems.
- Reduced stress on nursing staff during high-volume periods by providing administrative support as needed during peak times.
- Facilitated smooth admission process for patients by collecting personal information, verifying insurance details, and explaining consent forms.
- Enhanced communication between nursing staff and physicians by promptly relaying messages and coordinating appointments.
- Assisted with enhancing overall patient experience through coordination of room assignments based on individual needs.
- Minimized delays in treatment administration by prioritizing critical tasks according to established protocols.
- Created a welcoming atmosphere for patients and their families while managing visitor access according to hospital guidelines.
Education
Elementary Education -
Chandler Gilbert Community College
Chandler, AZ05-2008
Skills
- Vital signs monitoring
- CPR certification
- Patient observation
- Blood glucose testing
- Incoming call reception
- Strong organization
- Appointment scheduling
- Patient chart maintenance
- Nursing station operations
- Professional telephone etiquette
Accomplishments
BEE award recipient for being recognized as a non-nursing staff member who provides exceptional care and support to patients.
Timeline
Patient Care Technician/Unit HUC
Chandler Regional Medical Center
01.2006 - Current
Elementary Education -
Chandler Gilbert Community College