Ashley Howland

Supply Chain Coordinator

• Completes online orders for hardware, cable, and other miscellaneous items as required for the office for the Service and Installation departments and processes purchase orders to maintain the inventory levels in the warehouse
  • Ensures that the local warehouse is a safe, organized, and secure facility and takes immediate corrective action necessary to regain compliance when defaults are found
  • On a daily basis, uses the Inventory functionality to document transactions on equipment to and from various sub-inventories assuring that the physical inventory and the "booked" inventory in the system match and investigates and resolves any discrepancies
  • Pulls and issues hardware as required for Residential, Small Business and/or Core Commercial installation and service jobs as required
  • Replenishes truck stock for each fleet vehicle and moves material from shipping/distribution trucks into the warehouse
  • Opens shipments and verifies parts ordered, unpacks, removes, and reconciles items for each department, and tracks and forwards receipt for materials purchased to Accounts
  • Identifies shelf locators to be entered into the Perpetual Inventory system and stocks all warehouse shelves in accordance with established stocking levels and hardware guidelines
  • Delivers incoming material not assigned to the warehouse to its proper destination and ensures that the inventory is properly documented into the appropriate sub-inventory
  • Maintains product knowledge for items in stock and answers technical questions related to the work order, its number, and equipment needed

Install/Service Coordinator

• Schedule appointments and work orders needed to maximize tech productivity
• Approved payroll using the fleet program.
• Confirm appointments with customers.
• Install and service backlog management.

Permit Department

• Responsible for maintaining managed customer permit process to includes monitoring permit registrations, renewals and false alarm fine research with local municipality.
  

Accounts Payable Assistant

• Entered invoices requiring payment and disbursed amounts via check, electronic transfer or bank draft.
• Reviewed vendor invoices for appropriate documentation and validity prior to payment

Receptionist

• Answered phone promptly and directed incoming calls to correct offices.
• Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.