Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Ashley Howland

Miami,FL

Summary

Dynamic and results-driven Administrative Professional with over 10 years of experience in administrative support, financial management, and supply chain coordination. Expertise in enhancing operational efficiency and facilitating seamless communication across departments to ensure alignment with organizational goals. Proficient in leveraging Oracle, Excel, Telematics, and other enterprise software to drive impactful business outcomes. Recognized as a dependable leader and dedicated team player, committed to quality, organization, and continuous improvement in diverse environments.

Overview

16
16
years of professional experience

Work History

Supply Chain Coordinator

ADT LLC
07.2011 - 09.2025
  • Managed online orders for hardware, cables, and miscellaneous items required by service and installation departments, ensuring inventory levels were consistently maintained through timely purchase order processing.
  • Oversaw the local warehouse's organization, safety, and security, taking immediate corrective actions to maintain compliance when discrepancies were identified.
  • Utilized inventory management systems to document transactions, tracking equipment between sub-inventories and reconciling physical inventory with system records, addressing discrepancies promptly.
  • Pulled and issued hardware for Residential, Small Business, and Core Commercial installation and service jobs, ensuring timely and accurate material availability.
  • Replenished fleet truck stock and coordinated the movement of materials from shipping and distribution trucks into the warehouse.
  • Processed incoming shipments by verifying orders, unpacking, and reconciling materials; tracked and forwarded receipts of purchased materials to the Accounts department for accurate record-keeping.
  • Identified and entered shelf locators into the inventory system, ensuring all warehouse shelves were stocked according to established guidelines and stocking levels.
  • Delivered incoming materials not assigned to the warehouse to appropriate destinations, ensuring proper documentation of inventory into the correct sub-inventory.
  • Maintained product knowledge for items in stock and provided technical support, answering inquiries related to work orders and equipment needs.

Administrative Coordinator

ADT LLC
07.2011 - 08.2025
  • Oversaw the installation, service, and customer service operations as directed by management, ensuring timely and efficient execution.
  • Managed technician payroll and coordinated schedules for installation and service teams.
  • Organized and maintained a backlog of service and installation tasks, ensuring proper scheduling and resource allocation.
  • Filled scheduling gaps and optimized job scheduling to improve workflow and minimize downtime.
  • Administered and tracked permits related to installations and monitoring activities.
  • Ensured the accurate and timely completion of all necessary paperwork, including scanning and maintaining records as needed.
  • Managed communications with field technicians and advisors via phone and email, providing support and resolving issues.
  • Updated and maintained customer accounts, ensuring accurate service records and billing information.
  • Coordinated vendor meetings and worked closely with external partners for smooth operations.
  • Assisted customers with credit requests, cancellations, and other service-related inquiries.

Accounts Receivable & Payable Coordinator

A Nose for Clothes
04.2009 - 05.2011
  • Issued invoices for customer purchases, processed incoming payments (cash, checks, and electronic transfers), and accurately recorded all bank deposits.
  • Monitored customer accounts to ensure timely payments, updated account details, and maintained precise records of financial transactions and customer information.
  • Proactively followed up on overdue invoices, initiated collection procedures, and communicated with customers to resolve billing issues, negotiate payment plans, and maintain positive relationships.
  • Reconciled accounts receivable ledgers, prepared aging reports, and assisted with month-end closing processes by providing accurate financial data and documentation.
  • Maintained organized financial records to ensure compliance with company policies and prepared necessary reports for management.
  • Accounts Payable:
  • Processed, coded, and entered vendor invoices into the accounting system, ensuring accuracy and timely payment processing.
  • Verified that vendor invoices matched company purchase orders and receiving reports, confirming goods were received as per agreements.
  • Prepared and processed payments via checks, electronic transfers, or credit cards, ensuring payments were sent on time.
  • Managed and maintained accurate vendor files, promptly responding to inquiries
  • Compared vendor statements with internal accounts payable records to ensure accuracy.
  • Processed and verified employee expense reports for reimbursement in accordance with company policies.

Receptionist

A Nose for Clothes
04.2009 - 05.2011
  • Managed office communications by answering phones, directing calls, and performing administrative tasks.
  • Supported office operations with data entry, photocopying, scanning, and organizing documents.

Education

Associate of Arts - Business

Miami Dade College
Miami, FL

Skills

  • QuickBooks, Excel, Oracle, Kronos, Mastermind
  • Payroll Processing
  • Vendor Management
  • Bookkeeping
  • Customer Service & Relationship Building
  • Scheduling & Backlog Management
  • Data entry
  • Procurement
  • Inventory Management
  • Shipping & Receiving
  • Invoicing
  • File and database management

Languages

Spanish

Timeline

Supply Chain Coordinator

ADT LLC
07.2011 - 09.2025

Administrative Coordinator

ADT LLC
07.2011 - 08.2025

Accounts Receivable & Payable Coordinator

A Nose for Clothes
04.2009 - 05.2011

Receptionist

A Nose for Clothes
04.2009 - 05.2011

Associate of Arts - Business

Miami Dade College

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