Ashley Hudson
Fort Worth,TX
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
13
13
years of professional experience
Work History
Front Office Manager/Guest Services Manager
Hersha Hospitality Management
03.2023 - Current
- Manage multiple departments, inquire & make schedules, audit checklist & cash banks, accounting AR/AP, handle guest issues, manage all inventory, HR duties, payroll duties, created SOP's & training materials to assist staff
Administrative Assistant/Financial Secretary
Life Connection Church
10.2022 - Current
- Quickbooks, data entry, publisher, hospitality, payroll
Front Office Administrator
Wildlife X Team X Team Services
03.2020 - 08.2022
- Answered calls, made 100's of cold calls daily, input appointments using Servicebridge, audited calls from advertisers, audited leads, came up with ideas to better the company
Front Office Supervisor/Rooms Controller/Assistant Front Office Manager/Night Auditor
Sheraton Hotel
02.2018 - 03.2020
- Galaxy Light Speed Hotel operating system, rooms controller, pre-Block incoming groups/airlines, document attendance, balance the house inventory, hold employs accountable for their actions, assist in making the schedule, attended weekly operations meetings, take care of all billing issues, answer guest surveys, responded to customer care cases, train all new employees, Micros for all auditing reports, IHR1 experience
Sales Coordinator
Ambridge Hospitality - Holiday Inn Express
11.2016 - 01.2018
- Assist with phone calls including individual and group reservations, assist with incoming inquiries, assist with client questions/concerns/needs, relayed important group/function info to FD and management weekly, responded to hotel planner and skipper leads, obtained info for incoming inquiries, prepared contracts for groups and functions, entered all group and function details into sales pro, set group blocks up in opera, managed cut off dates in opera and sales pro, managed room blocks and functions in sales pro, communicated with client regarding deadlines (rooming list, cut off dates, finalized BEO's event agendas contract details arrival and departure times special amenities, point of contact, prepared resumes and BEO's, attended weekly operation meetings, updated group pick ups daily, created group bookings under Merlin, settled and closed our all meeting room charges in opera, coded all invoices and did expense reports, submitted invoices to broad vine, posted/updated commission logs, set up PM (Post Master) accounts, posted checks in opera, applied method of payment to PM accounts, settled and checked out PM accounts, created rooming list
Accounting Clerk
Ambridge Hospitality
07.2016 - 01.2018
- Monitored accounts payable/receivable, monitored and followed up on payments for all Post Master accounts as well as business that had set up payment accounts with us, checked local, state and federal taxes to ensure they were input correctly, replenished petty cash to front desk, processed daily drops from front desk daily intake, updated daily income journal, processed invoices daily, used spreadsheet daily to input all data
- Completed payroll functions to facilitate accurate and prompt staff payments.
- Handled day-to-day accounting processes to drive financial accuracy.
Manager
Hudson's Country Store
02.2011 - 01.2016
- Calculate total payments received during a time period, and reconcile this with total sales, monitor checkout stations to ensure that they have adequate cash available and that they are staffed appropriately, assist with duties in other areas of the store, bagging and carrying out customers items, supervise others and provide on-the-job training, keep periodic balance sheets of amounts and numbers of transactions, pay company bills by cash, vouchers, or checks, review financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement, manage staff, preparing work schedules and assigning specific duties, direct and coordinate organization's financial and budget activities to fund operations, maximize investments, and increase efficiency, establish and implement departmental policies, goals, objectives, and procedures, conferring with board members, organization officials, and staff members as necessary, determine staffing requirements, and interview, hire and train new employees, or oversee those personnel processes, plan and direct activities such as sales promotions, coordinating with other department heads as required, determine goods and services to be sold, and set prices and credit terms, based on forecasts of customer demand, perform sales floor work, such as greeting or assisting customers, stocking shelves, or taking inventory
Education
Associate of Science -
Texas Wesleyan University
Fort Worth, TX05.2012
High School Diploma - Biology & Business
Haltom High School
Haltom City, TX01.2009
Skills
- Detail Oriented
- Training
- Scheduling and calendar management
- Fiscal Management
- Office Management
- Payroll
- Bookkeeping
- Microsoft Publisher
- QuickBooks
- Intuit
- Auditing
- Sales
- Google Docs
- Training & development
- Accounts receivable
- Office management
- Accounts payable
- Accounting
- Business development
- Supervising experience
- Financial auditing
- Customer service
- Clerical experience
- Analysis skills
- Logistics
- Account management
- Office experience
- Client services
- Project management
- Microsoft Office
- Organizational skills
- Affirmative action planning
- Time management
- Human resources
- Onboarding and Orientation
- Process Improvement
- Budgeting and financial planning
- Workflow Optimization
- Employee Coaching and Mentoring
Personal Information
Willing To Relocate: Anywhere
Timeline
Front Office Manager/Guest Services Manager
Hersha Hospitality Management
03.2023 - Current
Administrative Assistant/Financial Secretary
Life Connection Church
10.2022 - Current
Front Office Administrator
Wildlife X Team X Team Services
03.2020 - 08.2022
Front Office Supervisor/Rooms Controller/Assistant Front Office Manager/Night Auditor
Sheraton Hotel
02.2018 - 03.2020
Sales Coordinator
Ambridge Hospitality - Holiday Inn Express
11.2016 - 01.2018
Accounting Clerk
Ambridge Hospitality
07.2016 - 01.2018
Manager
Hudson's Country Store
02.2011 - 01.2016
Associate of Science -
Texas Wesleyan University
High School Diploma - Biology & Business
Haltom High School
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