Summary
Overview
Work History
Skills
Timeline
Generic

Ashley Huff

Daytona Beach,FL

Summary

Experienced with team leadership, ensuring smooth operations and high productivity. Utilizes effective conflict resolution and strategic planning to maintain positive work environment. Track record of enhancing team performance and maintaining operational efficiency.

Overview

6
6
years of professional experience

Work History

Shift Supervisor

Starbucks
08.2019 - Current
  • Trained new employees and delegated daily tasks and responsibilities.
  • Responded to and resolved customer questions and concerns.
  • Helped store management meet standards of service and quality in daily operations.
  • Established operational objectives and work plans and delegated assignments to subordinate managers.
  • Troubleshot equipment to reduce service calls and downtime.
  • Created and implemented strategies for improving operational efficiency and accuracy.
  • Cultivated professional working relationships with peers and supervisors.
  • Located and resolved problems with team production and performance to maintain consistent quality levels.
  • Resolved conflicts between employees to maintain positive and productive work environments.

Advisor

Starbucks
08.2019 - Current
  • Developed long-lasting relationships with customers to ensure consistent retention and loyalty.
  • Developed strong relationships with customers through regular communication and excellent service.
  • Led team in development of Decision center, mydaily, playcaller, DPM, and play builder for partner success and customer experience in coffeehouse.
  • Streamlined communication between staff and management, ensuring that all team members were informed of policy changes and promotions.
  • Mentored junior advisors, fostering a supportive team environment focused on growth and learning.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Improved customer satisfaction through staff training in customer service and product knowledge.
  • Rotated merchandise and displays to feature new products and promotions.
  • Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.
  • Enhanced employee performance and satisfaction by establishing clear goals and providing regular feedback.
  • Oversaw daily operations to ensure compliance with health and safety standards, maintaining safe environment for both staff and customers.

Skills

  • Working on Inventory accuracy and clean safe ready Insuring the customer and partner experience aligns with the company goals
  • Talking with peer shifts on company goals, and in store daily goals to improve customer connection

Timeline

Shift Supervisor

Starbucks
08.2019 - Current

Advisor

Starbucks
08.2019 - Current

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Ashley Huff