Ashley Hughes
Federal Way,WA
Summary
Detail-oriented professional with extensive experience in project coordination, sales management, and escrow operations. Expertise in budget management and process streamlining, coupled with a strong ability to build relationships and enhance client satisfaction. Proficient in Microsoft Office Suite, QuickBooks, and CRM systems.
Overview
9
9
years of professional experience
Work History
Project Engineer
PBS Builds
01.2024 - 01.2025
- Created and updated project plans, schedules, and budgets to ensure alignment with project goals.
- Collaborated with contractors, suppliers, and cross-functional teams to achieve project milestones.
- Tracked project progress and communicated updates to stakeholders to facilitate informed decision-making.
- Managed documentation including warranties, O&M manuals, and materials issuance.
Sales Account Manager / Inside Sales
AMI Metals
01.2023 - 01.2024
- Managed customer accounts as primary contact for all sales activities, ensuring seamless communication and client engagement.
- Built and maintained relationships with clients to ensure satisfaction and repeat business.
- Prepared and followed up on quotes, processed orders, and tracked shipments to enhance order accuracy and timely delivery.
- Maintained knowledge of company products, services, and pricing.
Escrow Assistant
CW Title & Escrow
01.2021 - 01.2023
- Opened and processed refinance and purchase escrow orders, ensuring accuracy and compliance with regulations.
- Prepared documents for recording and closing packages, ensuring compliance.
- Processed receipts and payoffs while clearing title requirements to facilitate timely closings.
- Communicated with lenders, realtors, and clients to provide updates and resolve issues.
Mid-Market Account Manager
Zones Inc.
01.2018 - 01.2021
- Cultivated client relationships, consistently surpassing sales goals.
- Prospected new business through targeted cold calling and outreach efforts.
- Leveraged CRM tools to assess client needs and provide tailored solutions.
Office Manager
Big Foot Plumbing
01.2016 - 01.2018
- Oversaw payroll, accounts payable, and accounts receivable operations, ensuring timely financial processing and compliance.
- Managed office budgets, vendor relationships, and procurement of supplies and equipment to support daily operations.
- Coordinated calendars, meetings, travel arrangements, and company events to streamline scheduling and enhance communication.
- Maintained accurate records, filing systems, and confidential documents.
- Implemented office policies, procedures, and workflow improvements to enhance operational efficiency.
Education
Some College (No Degree) - Business Education
University of Washington
Seattle, WASkills
- Project management
- Budget management
- Cost estimation
- Data analysis
- CRM systems expertise
- Communication skills
- Documentation and record keeping
- Office and Adobe skills
- Problem solving
- Communication skills
- Cost estimation
References
Available upon request.
Timeline
Project Engineer
PBS Builds
01.2024 - 01.2025
Sales Account Manager / Inside Sales
AMI Metals
01.2023 - 01.2024
Escrow Assistant
CW Title & Escrow
01.2021 - 01.2023
Mid-Market Account Manager
Zones Inc.
01.2018 - 01.2021
Office Manager
Big Foot Plumbing
01.2016 - 01.2018
Some College (No Degree) - Business Education
University of Washington