Successful Manager with over 12 years of experience in operations, Team development, Purchase, sales and AR
· Train new hires and provide ongoing professional development for all colleagues to improve knowledge of customer service practices and company policies
· Undertake performance management responsibilities, including setting personal and team productivity goal
· Territory management & Customer support
· New account development
· Account acquisition & Retention
· Cold calling & Telephone sales
· Sales back up in NJ, MD, VA, NC, SC, LA, MS, GA, AL, TX, CA, FO, CN area
Strong communication skill
Microsoft office word, Excel and PowerPoint
Proficient in ERP : AX(Order process&Trace/AR management) & IPMS(Claim&Return)
Bilingual in English and Korean