Ashley Huls
Denham Springs,Louisiana
Summary
Licensed insurance professional with proven expertise in policy sales, client relationship management, and risk assessment. Skillful in navigating complex insurance products and regulations, ensuring clients receive optimal coverage. Strong focus on team collaboration, adaptability, and achieving measurable results in dynamic environments. Recognized for excellent communication, analytical thinking, and problem-solving abilities.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Licensed Medicare Sales Agent
TTEC for USAA
08.2025 - 12.2025
- Provided personalized consultations to clients, assessing their healthcare needs and recommending appropriate Medicare insurance options
- Educated clients on the features, benefits, and coverage details of various Medicare insurance plans
- Built strong relationships with insurance carriers to stay updated on plan changes, pricing updates, and industry trends
- Assisted clients in completing enrollment applications accurately and efficiently
- Resolved customer inquiries, concerns, and complaints promptly to ensure high levels of customer satisfaction
- Participated in training programs to stay up-to-date on changes in Medicare regulations and compliance requirements
- Maintained detailed records of client interactions, transactions, and communications using CRM software
- Stayed updated on changes in Medicare policies, rules, regulations through continuous professional development activities such as webinars or seminars
- Maintained confidentiality of sensitive client information according to HIPAA guidelines at all times
Licensed Independent Insurance Agent
Health insurance with Ashley
02.2025 - 07.2025
- Analyzed client needs and recommended appropriate coverage options to ensure comprehensive protection
- Managed all aspects of the sales process, from prospecting and lead generation to closing deals
- Built strong relationships with clients through regular communication and exceptional customer service
- Stayed up-to-date on industry trends, regulations, and changes in insurance products to provide accurate information to clients
- Utilized CRM software to track client interactions, manage leads, and streamline administrative tasks
- Prepared quotes, proposals, and policy documents accurately and efficiently
Front Desk Receptionist
Dutchtown Animal Hospital
12.2019 - 11.2023
- I was responsible for greeting and checking in clients, answering phones, collecting payments, scheduling, explaining hospital procedures and making deposits.
- Developed strategies to improve client satisfaction through effective communication and follow-up practices.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
- Managed approximately 100 incoming calls, emails and faxes per day from customers.'
Front Desk Receptionist
Borum Family Health Clinic
08.2015 - 05.2019
- Managed front desk operations, ensuring seamless patient check-in and appointment scheduling.
- Developed strategies to improve client satisfaction through effective communication and follow-up practices.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Managed approximately 75 incoming calls, emails and faxes per day from customers.'
Clinical Coordinator
Clinic Coordinator
02.2015 - 08.2017
- I was responsible for scheduling patients tests, verifying insurance, taking patients copayment, checking patients in and out and answering the phone.
- Supervised and managed daily activities of clinical team consisting of 2 physicians, nurses, and support staff.
Education
General Studies -
Vidalia High School
Vidalia, LA05.2003
Skills
- Remote sales expertise
- Administrative experience
- Customer service expertise
- Microsoft Office
- Microsoft Word
- Google Docs
- Multi-line phone systems
- QuickBooks
- Results driven
- Prospective client outreach
- Enrollee qualification
- Attention to detail
- Problem-solving abilities
- Quotes and sales
- Call center customer service
- Excellent communication
- HIPAA compliance
- Adaptability and flexibility
- Goal oriented
- Enrollment processing
- Eligibility determination
- Objection handling
- Performance tracking
Certification
- AHIP August 2025 to August 2026
- Property & Casualty License
- Accident & Health Insurance License
- Life & Health Insurance License
- Health Insurance License
- Driver's License
- Insurance Producer License
Timeline
Licensed Medicare Sales Agent
TTEC for USAA
08.2025 - 12.2025
Licensed Independent Insurance Agent
Health insurance with Ashley
02.2025 - 07.2025
Front Desk Receptionist
Dutchtown Animal Hospital
12.2019 - 11.2023
Front Desk Receptionist
Borum Family Health Clinic
08.2015 - 05.2019
Clinical Coordinator
Clinic Coordinator
02.2015 - 08.2017
General Studies -
Vidalia High School