Summary
Overview
Work History
Skills
Work Preference
Quote
Software
Websites
Timeline
BusinessAnalyst
Ashley Hulsey

Ashley Hulsey

Broken Arrow,OK

Summary

Dynamic HR professional with demonstrated skills and a passion for fostering company growth. Organized and detail-oriented with excellent data analytics abilities. Offering many years of experience in fast-paced environments.

Overview

9
9
years of professional experience

Work History

Account Manager

Retirement Living
Tulsa, OK
05.2024 - Current
  • Conducted market research to identify potential new customers.
  • Drafted proposals outlining services, costs, and benefits for prospective customers.
  • Maintained accurate records of all customer interactions in the CRM system.
  • Provided technical support to customers when needed.
  • Utilized problem-solving skills when dealing with difficult customers.
  • Developed and maintained relationships with key accounts to ensure customer satisfaction.
  • Negotiated contracts with clients to maximize revenue potential.
  • Developed strategies to increase revenue from existing accounts.
  • Coordinated with other departments on cross-functional projects related to content creation or promotion.
  • Maintained an editorial calendar to plan upcoming content initiatives in advance.
  • Provided guidance and support to employees in order to maximize performance and productivity.

Project Manager

ConsumerAffairs
Tulsa, OK
09.2023 - 05.2024
  • Developed and maintained project plans, timelines, and budgets.
  • Coordinated resources across multiple departments and teams as needed for successful completion of projects.
  • Drafted reports summarizing progress made on projects for review by executive leadership team.
  • Collaborated closely with senior management on long-term strategic planning initiatives related to projects in development or execution stages.
  • Researched industry trends and topics relevant to target audience needs.
  • Coordinated with other departments on cross-functional projects related to content creation or promotion.
  • Maintained an editorial calendar to plan upcoming content initiatives in advance.
  • Conducted keyword research to optimize SEO performance across all channels.

HR Generalist

ConsumerAffairs
Tulsa, OK
08.2020 - 09.2023
  • Implemented programs designed to develop employees' professional skillsets through seminars or online courses.
  • Researched best practices in human resources management processes such as talent acquisition or succession planning.
  • Analyzed job descriptions, identified skills needed for positions, and created job postings.
  • Evaluated organizational performance by analyzing survey results on employee engagement levels.
  • Conducted exit interviews to identify reasons for employee turnover and areas of improvement within the organization.
  • Assisted in the recruitment process by screening resumes, conducting phone interviews, scheduling face-to-face interviews, and providing feedback on candidates.
  • Collaborated with department heads to create job descriptions that accurately reflect duties performed by staff members.
  • Maintained employee records including onboarding paperwork, performance reviews, terminations and disciplinary actions.
  • Created reports on various HR metrics such as retention rates and turnover costs.
  • Programmed customized functions like automated queries and reports to improve functionality.
  • Kept system in compliance with data security and privacy requirements by monitoring activities and correcting deficiencies.
  • Supported HR operations with knowledgeable technical troubleshooting and support.
  • Managed team permissions, access and personalization at user level to control and monitor access.
  • Oversaw and maintained HRIS functionality by installing and customizing applications and modules.

Office Administrator

ConsumerAffairs
Tulsa, OK
08.2015 - 08.2020
  • Identified issues, analyzed information and provided solutions to problems.
  • Supported Human Resources activities by maintaining personnel files in accordance with legal requirements.
  • Developed strong relationships with clients through excellent customer service skills.
  • Monitored office equipment maintenance contracts ensuring all equipment is
    serviced regularly according to manufacturer's guidelines.
  • Provided assistance with the planning of events such as staff meetings or
    conferences.
  • Organized meetings, conferences, travel arrangements and other events as
    required.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Learned and adapted quickly to new technology and software applications.
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.

Skills

  • Project Management
  • Data Warehousing & Analytics
  • Client Relationship Management
  • HR program development
  • Personnel engagement
  • Policies implementation
  • HRIS applications proficient
  • Confidential Document Control
  • Cost Reductions
  • Performance Management
  • Vendor Relations

Work Preference

Work Type

Full Time

Location Preference

On-SiteRemoteHybrid

Important To Me

Career advancementWork-life balanceCompany CultureFlexible work hoursHealthcare benefitsPersonal development programsWork from home optionPaid time off401k match

Quote

Every problem is a gift—without problems we would not grow.
Tony Robbins

Software

BambooHR

15Five

JIRA

Google Suite

Wordpress

ChatGPT

Claude AI

Gemini

Midjourney

Slack

TriNetHR

Udemy

Websites

Timeline

Account Manager

Retirement Living
05.2024 - Current

Project Manager

ConsumerAffairs
09.2023 - 05.2024

HR Generalist

ConsumerAffairs
08.2020 - 09.2023

Office Administrator

ConsumerAffairs
08.2015 - 08.2020

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Ashley Hulsey