Ashley Hunt
Romeoville,IL
Summary
Experienced with handling customer interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer relationships. Track record of maintaining high customer satisfaction and fostering loyalty.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Bus Operator
Pace Suburban
10.2024 - Current
- Maintained a clean and safe bus environment for the comfort of all passengers.
- Assisted passengers with disabilities, ensuring their safe boarding, travel, and disembarking from the bus.
- Helped passengers stow and retrieve luggage, bags, wheelchairs and other items.
- Adhered strictly to traffic laws and safety guidelines while operating the bus on assigned routes.
- Implemented conflict resolution strategies to maintain a positive atmosphere onboard the bus during challenging situations.
CNA
Meadowbrook Manor Nursing & Rehabilitation
02.2020 - 02.2023
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Enhanced patient satisfaction by providing compassionate and attentive care.
Cna
St Patricks Residence
01.2020 - 04.2020
- Assisted patients with daily living activities, promoting independence and dignity.
- Assisted in emergency situations under the direction of nursing supervisors or physicians, providing crucial support during life-saving interventions.
- Collaborated with physicians to design at-home medication guidelines and educated patients and families on correct medication administration.
Valet Parking Supervisor
Vet Pride
06.2016 - 01.2020
- Increased revenue generation by implementing effective upselling strategies that promoted additional services offered by the establishment.
- Conducted regular meetings with staff members to discuss updates, share best practices, and address any concerns or challenges faced on the job site effectively.
- Served as the primary point of contact for all valet-related inquiries from guests, management, or other stakeholders, ensuring accurate information was provided proactively.
- Enhanced customer satisfaction by efficiently managing valet operations and addressing concerns promptly.
Education
High School Diploma -
Paul Robeson High School
Chicago, IL06.2009
Skills
- Effective communication skills
- Customer relations skills
- Guest relations
- Safety practices
- Customer service
Certification
- Certified Nursing Assistant (CNA) - State Boards of Nursing.
Timeline
Bus Operator
Pace Suburban
10.2024 - Current
CNA
Meadowbrook Manor Nursing & Rehabilitation
02.2020 - 02.2023
Cna
St Patricks Residence
01.2020 - 04.2020
Valet Parking Supervisor
Vet Pride
06.2016 - 01.2020
High School Diploma -
Paul Robeson High School