Ashley Hunter

As the Assistant Community Manager some of my responsibilities include

· Collecting and posting rent each month.

· Following up with delinquent accounts

· Sending any accounts to KTS for eviction as well as assisting KTS with gathering documentation that may be needed.

· Working with past residents on payment plans/collecting balance dues

· Conducting vacant walks for move out charges.

· Working with the CM to schedule vendors on turns/ property projects.

· Conducting curb appeal audits monthly

· Assisting maintenance with curb appeal projects to the best of my abilities

· Serving Lease Violations

· Providing excellent customer service for Residents/prospects

· Auditing Anyone Home/ providing leasing with coaching when needed.

· Assisting with Leasing

· Assisting with planning, organizing, and decorating resident events

· Anything and everything I can do within my skillset to better the community as a whole, help the team as a whole, and make the CM’s day to day easier

As the Leasing Consultant at Niguel Summit my duties included

· Answering the phone and assisting residents or prospects with excellent customer service

· Touring/ leasing apartments

· Providing feedback to maintenance regarding vacant units

· Conducting property walks (picking up trash when needed)

· Serving Lease Violations

· Completing FAS’s (onesite)

· Conduct Renters insurance Audits

· Upload all paper files facilitating the “going digital” of NSA

· Helping organize, decorate, and execute resident events

· Assisting maintenance with curb appeal to the best of my abilities (painting, cleaning, and planting)

· Anything I could do to help better the community as a whole

As the Leasing Manager of Alize my duties included:

· Coaching the Leasing Team in the moment to help better their development.

· Audit Anyone Home

· Audit move in files.

· Leasing Apartments

· Conduct pricing through yeildstar as well as provide feedback to the CM.

· Walk the property daily picking up trash and conducting curb appeal audits.

· Serving Lease violations

· Assisting in planning, organizing, and decorating resident events

· Providing excellent customer service to residents and prospects

Anything and everything I can do to help better the community as a whole.

My duties as the Store Manager of Pacsun included

· Managing a team (25-150 people depending on the season)

· Auditing Workers Permits

· Business Operations (scheduling, overseeing inventory, ordering supplies, managing marketing/ price/sign changes, facilitating visual/ merchandising changes, etc.)

· Disciplinary action including verbal and written write up to termination

· Sales

· Coaching new employees as well as veteran employees on sales/customer service/operations

· Developing my team into top performers/ helping aid in their promotions/development

My role as the Co manager of the Flagship store at the Irvine Spectrum, as well as being the training and Development Manager included:

· Managing a team (80-250 employees depending on the season)

· Hiring, Orientations, Training of new employees, training plans and execution of training plans for team member development, training any promotions that ranked lower than my position.

· Disciplinary action including verbal, or written write up to terminations

· Running the Sales floor meeting set hourly sales goals

· Business operations (scheduling, overseeing inventory, ordering supplies, managing marketing/ price/sign changes, facilitating visual/ merchandising changes, etc.)

· Planning sales energizer meetings (twice a year out of pocket costs)

· Anything that the store needed to best succeed