Compassionate Certified Nursing Assistant diligent about serving patient's medical and personal needs. Focused on delivering high-quality care to individuals from diverse backgrounds. Dedicated to protecting patient safety and promoting satisfaction with facility services. Kind and energetic professional with outstanding bedside manner and charting abilities.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Patient Care Technician
Parkland Hospital
Dallas, TX
10.2022 - Current
Provided direct patient care, including bathing, dressing and feeding patients.
Answered call lights promptly and responded to requests for assistance from other healthcare team members.
Recorded patient information in medical records accurately and completely.
Ensured all necessary supplies were available at all times while on duty.
Provided emotional support to patients and their families during difficult times.
Monitored vital signs and reported any changes to nursing staff.
Assisted in the transfer of patients from bed to wheelchair or other equipment.
Maintained confidentiality of patient information according to HIPAA regulations.
Helped orient new patients to their rooms and explain routine procedures.
EVS Attendant
Medical City Dallas
Dallas, TX
12.2021 - 10.2022
Swept and mopped floors in order to maintain cleanliness standards.
Maintained cleaning carts with necessary supplies to ensure that all tasks are completed in a timely manner.
Emptied trash receptacles and replaced liners as needed.
Vacuumed carpets and upholstered furniture.
Provided assistance to visitors by providing directions or answering questions about the facility.
Responded promptly to requests from patients for additional items or services.
Reported any maintenance issues or unsafe conditions immediately to supervisor.
PCT/Clinical Service Representative
BARNS JEWISH HOSPITAL
St Louis, MO
09.2012 - 09.2021
Provided customer service to patients regarding billing inquiries and insurance coverage questions.
Monitored incoming faxes for timely processing of orders or referrals.
Assisted with training new employees on various procedures related to clinic operations.
Assisted in the coordination of patient care by providing information to health care professionals.
Maintained confidentiality of all patient information according to HIPAA regulations.
Ensured that all necessary paperwork was completed accurately prior to patient visits.
Certified Nursing Assistant
UNIVERSITY CITY FOREST MANOR
St Louis, MO
12.2006 - 08.2012
Participated in educational programs related to nursing assistant skills development.
Monitored vital signs including blood pressure, pulse rate, respiration rate.
Reported changes in patient condition to registered nurse or physician.
Provided emotional support to family members regarding end-of-life decisions.
Maintained accurate records of patient care, condition, progress, or problems for review by medical staff.
Performed housekeeping duties such as changing linens and cleaning bathrooms when necessary.
Observed patients for any changes in their physical or mental condition.
Responded quickly to emergency situations involving sudden illness or injury.
Transported patients to treatment units, using wheelchair or stretcher.
Assisted with ambulation of patients utilizing appropriate equipment safely.
Education
GED -
Marquette Senior High School
Chesterfield, MI
05-2003
Skills
Toileting assistance
Basic Life Support
Compassion and Empathy
Complex Problem-Solving
Maintaining confidentiality
Patient Care
Sanitation Procedures
Regulatory Compliance
Hazardous Material Handling
Patient assistance
Emergency Response
Safety Monitoring
Certification
CNA
BLS
Languages
English
Full Professional
Timeline
Patient Care Technician
Parkland Hospital
10.2022 - Current
EVS Attendant
Medical City Dallas
12.2021 - 10.2022
PCT/Clinical Service Representative
BARNS JEWISH HOSPITAL
09.2012 - 09.2021
Certified Nursing Assistant
UNIVERSITY CITY FOREST MANOR
12.2006 - 08.2012
GED -
Marquette Senior High School
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