Ashley Hurst
Converse,TX
Summary
Seeking an administrative position with a company that will allow me to fully utilize my communication, organizational, and problem solving skills. Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
14
14
years of professional experience
3
3
years of post-secondary education
Work History
Administrative Assistant
Cali Rose Construction
San Antonio, TX
08.2021 - Current
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
Heb Curbside Lead
HEB Grocery Store
San Antonio , Texas
07.2016 - 12.2021
- Tracked substitutions and informed customers of changes.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
Drugstore/GM Partner
H-E, B Grocery Store
, TX
09.2009 - 12.2021
- Routinely handle as many as 150 customer service contacts a day in a busy food retail department
- Stock and front product within multiple departments while removing expired and damaged product
- Worked Customer Service Checkout where I handled more than $2,000 a day in cash and credit sales
- Balanced register and prepared daily sales summary
- Handle multiple tasks while adapting to multiple assignments
- Maintain inventory of drugstore, general merchandise and cosmetics
- Managed budget implementations, employee evaluations, and contract details.
- Implemented operational strategies and effectively built customer and employee loyalty.
Education
High School Diploma -
Judson High School
Associate of Science - Medical
St. Phillips Community College
01.2020 - Current
Skills
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Timeline
Administrative Assistant
Cali Rose Construction
08.2021 - Current
Associate of Science - Medical
St. Phillips Community College
01.2020 - Current
Heb Curbside Lead
HEB Grocery Store
07.2016 - 12.2021
Drugstore/GM Partner
H-E, B Grocery Store
09.2009 - 12.2021
High School Diploma -
Judson High School
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