Ashley Hurst
Kingston,PA
Summary
I was hired as the first ever Aftercare Case Manager for Ruth’s Place Women’s Shelter and spent the last three years creating the Aftercare program while managing myself independently.
I have also taken on the duel role of Community Health Worker one year ago and recently became state certified through extensive trainings.
Overview
8
8
years of professional experience
Work History
Community Health Worker
Volunteers of America
12.2023 - Current
- Designed and Implemented the Community Health Program for a 24/7 Emergency Women’s Shelter.
- Connected people experiencing homelessness with necessary social and medical services, alleviating barriers to healthcare access.
- Built trust within diverse communities through cultural competency training, empathetic communication skills and ongoing trainings.
Aftercare Case Manager
Volunteers of America
12.2021 - Current
- Designed and Implemented the Aftercare Case Management Program for a 24/7 Emergency Women’s Shelter.
- Conducted thorough assessments of clients' situations, identifying issues, goals, and necessary interventions including documenting SDOH scores and creating goal plans.
Server Manager
Garces Group
06.2017 - 06.2020
- Trained servers on order management, service quality and how to build rapport with customers.
- Led team of servers to consistently meet customer service and sales targets.
Education
Bachelor Of Environmental Science - Environmental Studies
Temple University
Philadelphia, PA08.2021
Skills
- Problem-solving
- Team Leading
- Independent Development
- Case management
- Documentation and reporting
- Relationship building
- Care coordination
- Community resources
- Data entry and analysis
- Crisis intervention
- MS office
- Referral coordination
- Patient assessment
- Staff management
- Program development
- Substance abuse prevention
- Microsoft office proficiency
- Materials development
- Data collection
- CPR and first aid
- Work planning and organization
Accomplishments
Created a new social service program for an emergency women’s shelter.
State Certified Community Health Worker.
Fundraising + Event Planning Experience; Member of two Event Planning Committees.
Timeline
Community Health Worker
Volunteers of America
12.2023 - Current
Aftercare Case Manager
Volunteers of America
12.2021 - Current
Server Manager
Garces Group
06.2017 - 06.2020
Bachelor Of Environmental Science - Environmental Studies
Temple University
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