Ashley Hurtado Torrez
Richmond,VA
Summary
Dynamic professional with over 4 years of barista experience, excelling in customer service and staff training. Proven leadership in supervising operations and enhancing team performance. Skilled in effective communication and clinical expertise, ensuring high-quality service and patient care. BLS certified, committed to fostering a collaborative work environment.
Overview
1
1
Language
6
6
years of professional experience
Work History
Team Member
Target (Starbucks Position)
Sterling
08.2020 - 12.2022
- Delivered exceptional customer service in a fast-paced coffee shop environment.
- Prepared and served high-quality beverages following standardized recipes.
- Maintained cleanliness and organization of workstations and dining areas.
Shift Leader/Trainer
The Human Bean
Sterling, VA
05.2023 - 05.2025
- Promoted from barista to shift lead and trainer within first year.
- Supervised daily operations and staff performance to maintain service quality during busy shifts.
- Trained new team members in customer service and beverage preparation, enhancing team efficiency.
- Handled drive-thru orders while ensuring quality control of beverages, contributing to customer satisfaction.
Patient Care Technician
Henrico Doctors Hospital
Richmond
05.2025 - 03.2026
- Conducted vital sign assessments, performed regular rounds to enhance patient comfort, and assisted with daily living activities, ensuring dignity and hygiene during turning, cleaning, changing, feeding, bathing, and oral care.
- Documented patient information in electronic health records to maintain accurate and up-to-date patient records.
- Facilitated patient admissions, discharges, and transfers to ensure smooth transitions and continuity of care.
Education
Some College (No Degree) - Kinesiology
VCU
Richmond05-2027
Skills
- Barista experience (4 years)
- Customer service excellence
- Staff training
- Leadership experience
- Task efficiency
- Organizational skills
- Team collaboration
- Clinical expertise
- BLS certification
- Communication skills
Languages
Spanish
Native/ Bilingual
Timeline
Patient Care Technician
Henrico Doctors Hospital
05.2025 - 03.2026
Shift Leader/Trainer
The Human Bean
05.2023 - 05.2025
Team Member
Target (Starbucks Position)
08.2020 - 12.2022
Some College (No Degree) - Kinesiology
VCU