Ashley Ignacio
Bessemer
Summary
Culinary apprentice with 4 years of experience in the food industry, specializing in innovative food preparation and customer service excellence. Proven ability to enhance customer satisfaction through exceptional service and strict adherence to food safety standards. Known for contributing creative ideas that improve menu offerings and foster teamwork in dynamic kitchen environments. Aiming to leverage culinary skills to elevate dining experiences and operational efficiency further.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Culinary Apprentice
Vestavia country club
Vestavia Hills
01.2024 - Current
- Working alongside experienced culinary staff to prepare dishes and plate presentations and absorbing professional kitchen workflows and communication protocols.
- Actively seeking mentorship from senior chefs, while contributing creative ideas for menu items, and demonstrating adaptability during high-volume service periods at Vestavia Country Club.
- Implement efficient prep techniques that reduce food waste, accelerate service times during busy shifts, and ensure consistent quality across menu offerings for discerning club members.
Bakery Clerk
Publx Supermarket
Bessemer
08.2022 - 01.2024
- Prepared fresh bakery products daily, managed, and delivered exceptional customer service, enhancing customer satisfaction through quality assurance.
- Followed strict food safety protocols while decorating cakes, organizing displays, and accurately processing special orders.
- Assisted with new employee training.
Bagger/Cashier Clerk
Publix Supermarkets Store
Bessemer
05.2021 - 08.2022
- Maintained cleanliness of the checkout area, including floors, counters, and shelves.
- Worked seamlessly with cashiers and management to maintain front-end operations, resolve customer concerns, and ensure store presentation met Publix's high standards.
- Streamlined checkout process by mastering POS systems and bagging techniques, reducing wait times, and enhancing customer satisfaction during high-volume periods.
Education
Assoicates in Culinary Apprentice -
Jefferson State Community College
Birmingham, AL12-2024
High School Diploma -
Mcadory High School
McCalla, AL05-2023
Skills
- Food preparation
- Menu development
- Culinary techniques
- Customer service
- Time management
- Menu planning
- Team collaboration
Languages
English
Full Professional
Spanish
Native/ Bilingual
Certification
- Certified Guest Service Professional (2023)
American Hotel & Lodging Association
- Certified Culinarian
American Culinary Federation (ACF) (In progress)
Timeline
Culinary Apprentice
Vestavia country club
01.2024 - Current
Bakery Clerk
Publx Supermarket
08.2022 - 01.2024
Bagger/Cashier Clerk
Publix Supermarkets Store
05.2021 - 08.2022
Assoicates in Culinary Apprentice -
Jefferson State Community College
High School Diploma -
Mcadory High School
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